Senior AV Operations Manager | Casino & Hospitality

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

401K retirement savings plan + match

Education Tuition Reimbursement

Paid Vacation

Holiday Pay

Weekly Resort Prizes

Career Development and Training

Free daily meal

Internal Advancement

Job summary

Atlantis Casino Resort Spa in Reno, Nevada, is seeking an experienced AV Manager to lead the AV team and oversee operations across the property, including conventions, hotel, casino, and spa environments.

You will work with senior management to plan budgets, develop standards, and improve escalation procedures while ensuring timely problem resolution and adherence to safety and grooming policies.aat

Qualifications

• Minimum 5 years of supervisory experience in AV/IT environments.
• Experience with audio, video, control systems and related technology.
• Willingness to obtain or maintain a Nevada Gaming license.
• OSHA 30 certification within first 90 days.

Responsibilities

• Lead AV team and provide hands-on support for conventions, hotel, casino, and spa operations.
• Partner with management to develop plans, forecasts, and budgets for IT/AV.
• Establish escalation procedures and ensure service levels are met.
• Document and track issues; ensure timely resolution and compliance with policies.
• Schedule AV projects, allocate resources, and coordinate installations and maintenance.
• Train new AV staff and provide first-line support for inquiries.
• Prepare progressive reports on work performed and compliance.

Skills

Supervisory experience

Team leadership

Problem solving

Regulatory readiness

Education

OSHA 30 Certification

Tools

Audio/Video systems

Control systems

Teleconferencing

Structured cabling

Fiber optic

Job description

Atlantis Casino Resort Spa in Reno, Nevada, is seeking an experienced AV Manager to lead the AV team and oversee operations across the property, including conventions, hotel, casino, and spa environments.

You will work with senior management to plan budgets, develop standards, and improve escalation procedures while ensuring timely problem resolution and adherence to safety and grooming policies.aat