Senior AV Operations Lead & Team Manager

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dent​

401K retirement savings plan +discret

Education Tuition ReimbursementProgram

Paid Vacation Holiday Pay

Weekly Resort Prizes

Career Development and Training

FREE daily meal

Internal Advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV seeks an AV Manager to lead the AV team and oversee day-to-day AV operations across conventions, hotel, casino, and spa. You will collaborate with upper management on plans, forecasts, and budgets for the IT/AV department, develop escalation procedures, and ensure service levels are maintained.

The role requires 5+ years of supervisory experience and 6+ years in audio-visual and related technologies.

Qualifications

• Must be at least 21 years old.
• Must obtain a Nevada Gaming license.
• Must obtain OSHA 30 certification in the first 90 days.
• 5+ years supervisory experience.
• 6+ years’ experience with audio, video, control systems and technology.
• Able to prioritize and get projects done in a demanding environment.
• Must adhere to grooming standards, no visible tattoos/piercings or unnatural hair colors.

Responsibilities

• Leads the AV team by example as a lead AV tech.
• Works with upper management to develop plans, forecasts, and budgets for the IT department.
• Creates and manages escalation procedures and ensures service levels are maintained.
• Documents, tracks, and monitors problems to ensure resolution in a timely manner.
• Identifies, researches, and resolves complex technical problems.
• Develops AV tech schedules, prioritizes projects, support calls and resources for installation and support.
• Collaborates with management to develop standards.
• Conducts and reports on research and procurement of relevant technology.
• Creates and manages procedures.
• Documents and trains on all work performed.
• Prepares progressive reports for all work performed.
• Works with AV Team to install, configure, and troubleshoot servers, applications, equipment and systems.
• Trains new AV techs on all systems and provides first line of support for questions.
• Ensure all work complies with company policies, procedures, standards and conventions.
• Follow and maintain proper safety practices.

Skills

Supervisory experience

Team leadership

Problem solving

Tools

Audio-visual systems

Teleconferencing

Control systems

Low voltage cabling

Fiber optic

Structured cabling

Voice/data cabling

Job description

Atlantis Casino Resort Spa in Reno, NV seeks an AV Manager to lead the AV team and oversee day-to-day AV operations across conventions, hotel, casino, and spa. You will collaborate with upper management on plans, forecasts, and budgets for the IT/AV department, develop escalation procedures, and ensure service levels are maintained.

The role requires 5+ years of supervisory experience and 6+ years in audio-visual and related technologies.