Lead AV Event Operations Supervisor

Encore Global; Stateline (NV); On-site; USD 33,200 - 44,069; Full time

Benefits offered by this job

Competitive pay

Welcoming company culture

Job summary

Encore Global in Stateline, Nevada, is seeking an Operations Supervisor to lead floor operations, focusing on customer service and staff development. The role requires organizing daily activities and ensuring operational efficiencies, with responsibilities including training technicians and maintaining a positive customer experience.

The ideal candidate will have 3-5 years of audio-visual experience, strong problem-solving skills, and the ability to lift 50 lbs. Benefits include competitive pay and a supportive work environment.

Qualifications

• 3-5 years of customer service or hospitality experience preferred.
• 3-5 years of audio-visual experience required.
• Valid driver's license required for certain positions.
• Must be able to lift 50 lbs.

Responsibilities

• Lead floor operations with a focus on customer service.
• Organize daily activities for timely equipment setup.
• Provide excellent service to ensure customer satisfaction.
• Assist in training technicians on operational standards.
• Ensure effective communication for event management.

Skills

Customer service

Staff leadership

Technical troubleshooting

Problem-solving

Education

Bachelor’s degree

Job description

Encore Global in Stateline, Nevada, is seeking an Operations Supervisor to lead floor operations, focusing on customer service and staff development. The role requires organizing daily activities and ensuring operational efficiencies, with responsibilities including training technicians and maintaining a positive customer experience.

The ideal candidate will have 3-5 years of audio-visual experience, strong problem-solving skills, and the ability to lift 50 lbs. Benefits include competitive pay and a supportive work environment.