Senior AV/IT Technician - Lead Operations & Event Support

Digital Consultants LLC; Waynesville (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Group health plans

401(k) plan with company matching

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Pet insurance options

Employee Assistance Program (EAP)

Job summary

Digital Consultants LLC is seeking a Lead AV/IT Technician to support AV/IT operations at Fort Leonard Wood. You will serve as the senior technical lead for daily operations, event support, and complex troubleshooting.

The role requires a Secret clearance, 3–5 years of AV/IT field experience, and proficiency in AV control system programming. You will mentor junior technicians and coordinate with IT and cybersecurity teams on mission-critical systems.

Qualifications

• Secret clearance required.
• CompTIA Network+ or Security+ required; CTS or CTS-I preferred
• 3–5 years AV/IT field technician or system integration experience
• Advanced understanding of AV/IT troubleshooting and integration
• Experience with AV control system programming
• Strong problem-solving and documentation skills
• Ability to lead teams and coordinate technical work
• Ability to support mission-critical events under time constraints

Responsibilities

• Lead field technician operations and assign daily tasks
• Provide advanced Tier 2 troubleshooting and system repair
• Install, configure, and maintain AV/IT systems and networks
• Program and modify Crestron, Extron, and AMX control systems
• Perform preventive maintenance and maintain documentation
• Support AV/IT event setup, rehearsals, and live operations
• Maintain equipment inventory and lifecycle data
• Train and mentor junior technicians
• Coordinate with G6 IT staff and cybersecurity personnel

Skills

Lead teams

Troubleshooting

Documentation

Education

High school diploma

Job description

Digital Consultants LLC is seeking a Lead AV/IT Technician to support AV/IT operations at Fort Leonard Wood. You will serve as the senior technical lead for daily operations, event support, and complex troubleshooting.

The role requires a Secret clearance, 3–5 years of AV/IT field experience, and proficiency in AV control system programming. You will mentor junior technicians and coordinate with IT and cybersecurity teams on mission-critical systems.