Senior AV/IT Field Engineer

Avide; Lake Forest (CA); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation plan

Health, dental, and vision benefits

401(k) retirement plan with employer

Job summary

Avidex in Lake Forest, CA is seeking an AV/IT Field Engineer II to provide technical commissioning and field engineering support for integrated AV/IT systems. You will work with project managers, engineers, installers, and clients to ensure systems perform as designed and are ready for client acceptance.

The role requires 4+ years of related experience, proficiency with AMX/Crestron/Extron/Q-SYS, and programming skills. Travel to customer sites and flexibility with schedule are expected.

Qualifications

• High school diploma or GED required; Associate degree or equivalent relevant experience preferred.
• 4+ years of experience providing technical AV/IT or field engineering support.
• Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
• Experience with programming technologies such as Python, HTML, C# or similar.
• Experience with digital communication protocols, including IP, RS232, RS485, and USB.
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.

Responsibilities

• Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
• Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
• Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
• Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
• Verify systems are complete and operating in accordance with project documentation and requirements.
• Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
• Identify potential scope changes and communicate opportunities to Project Leads.
• Partner with project and installation teams to resolve technical issues and support successful project completion.
• Provide system training to clients and technical guidance to developing Field Engineers as assigned.
• Follow applicable safety standards and project-site requirements.

Skills

AV/IT system commissioning and testing

System configuration and testing

Control system programming and editing

Audio and video system configuration

DSP configuration and tuning

TCP/IP networking

Video display setup

Technical documentation

Client training and support

Cross-functional collaboration

Education

High school diploma or GED

Associate degree or equivalent experience

AVIXA CTS

CompTIA A+ or equivalent

Tools

AMX

Crestron

Extron

Q-SYS

Python

HTML

C#

Job description

Avidex in Lake Forest, CA is seeking an AV/IT Field Engineer II to provide technical commissioning and field engineering support for integrated AV/IT systems. You will work with project managers, engineers, installers, and clients to ensure systems perform as designed and are ready for client acceptance.

The role requires 4+ years of related experience, proficiency with AMX/Crestron/Extron/Q-SYS, and programming skills. Travel to customer sites and flexibility with schedule are expected.