AV/IT Field Engineer II - Commission & Optimize Systems

Avide; Nashua (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (health/dental/vision

401(k) with match

Paid vacation and sick leave

Paid holidays

Volunteer time off

Professional growth opportunities

Collaborative work environment

Job summary

Avidex in Nashua, NH seeks an experienced Audiovisual Field Engineer II to provide field engineering support across AV/IT systems, from configuration to testing and client acceptance. You will work with project teams to ensure systems meet design specs and performance criteria.

Ideal candidates have 4+ years of AV/IT field experience and familiarity with platforms such as AMX, Crestron, Extron, and Q-SYS, plus programming skills.

Qualifications

• High school diploma or GED required; Associate degree or equivalent relevant experience preferred.
• 4+ years of experience providing technical AV/IT or field engineering support.
• Intermediate experience with integrated audio, video, conferencing, control, DSP, and networked AV systems.
• Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
• Experience with programming technologies such as Python, HTML, C#Pro, or similar.
• Working knowledge of digital communication protocols, including IP, RS232, RS485, and USB.
• Experience configuring wired and wireless TCP/IP networks.
• Experience with DSP platforms such as Biamp, BSS, Crestron, Extron, Q-SYS, or similar.
• Proficiency with AV/IT software, hand tools, and test equipment.
• Strong troubleshooting, communication, customer service, organizational, and time-management skills.
• AVIXA CTS and CompTIA A+ or equivalent certifications, or ability to obtain both within one year of hire.
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.
• Ability to safely perform field-based AV work, including climbing ladders or scaffolding and lifting and carrying up to 50 pounds with assistance.

Responsibilities

• Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
• Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
• Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
• Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
• Verify systems are complete and operating in accordance with project documentation and requirements.
• Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
• Identify potential scope changes and communicate opportunities to Project Leads.
• Partner with project and installation teams to resolve technical issues and support successful project completion.
• Provide system training to clients and technical guidance to developing Field Engineers as assigned.
• Follow applicable safety standards and project-site requirements.

Skills

AV/IT field support

System configuration

Troubleshooting

Documentation

Client training

Cross-functional collaboration

Public speaking/presenting

Education

High school diploma or GED

Associate degree or equivalent experience

Tools

AMX

Crestron

Extron

Q-SYS

Job description

Avidex in Nashua, NH seeks an experienced Audiovisual Field Engineer II to provide field engineering support across AV/IT systems, from configuration to testing and client acceptance. You will work with project teams to ensure systems meet design specs and performance criteria.

Ideal candidates have 4+ years of AV/IT field experience and familiarity with platforms such as AMX, Crestron, Extron, and Q-SYS, plus programming skills.