Senior AV Integration Lead - On-Site Leader & Mentor

Crystal Taylor Systems Inc; Brentwood (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

CTS is seeking a Lead Integration Technician to serve as the lead technician on assigned installation projects nationwide. In this role, you'll be the on-the-ground leader responsible for the quality of technical work delivered, ensuring every system is installed to CTS standards (or better), and providing top-tier customer service and support throughout the project lifecycle.

You will report to the Director of Integration Operations.

Qualifications

• InfoComm CTS/AVIXA certification required.
• Hands-on AV/AVL installation team leadership experience.
• Strong knowledge of audio, video, lighting and control systems.
• Excellent client-facing communication skills.

Responsibilities

• Provide on-site leadership, upholding CTS quality standards.
• Partner with the Project Manager to ensure projects are on time, on budget, and to CTS quality standards.
• Manage CTS crew and freelance workers' daily jobsite activity.
• Help manage project schedules and budgets developed during design and estimation.
• Communicate and help manage project risks and conflicts.
• Serve as the primary point of contact for clients and other trades on the jobsite - including in the Project Manager's absence.
• Perform installation services at CTS job sites throughout the United States.
• Coordinate and lead shop builds and pre-installation preparations.
• Prepare and coordinate pre-installation hardware/tools budgets to minimize field purchases and track spending.
• Perform and/or coordinate system programming for audio, video, lighting, and control systems.
• Perform software/firmware upgrades and system testing to ensure fully functioning systems ahead of turn-on.
• Perform or assist with system optimization and turn-on (audio tuning, console setup, video calibration/color balancing, lighting fixture addressing, etc.).
• Assist in creating wire pull schedules, rack elevations, and As-Built Drawings.
• Train and mentor technicians and freelance workers on CTS standards and processes - including cable termination/dressing, system testing, and turn-on procedures.
• Manage check-in/check-out of tools and equipment for the installation team.
• Lead full client equipment check-in and secure sign-off/signatures.
• Report to the Director of Integration Operations and Project Manager on installation team performance.
• Coordinate inventory and maintenance/repair of CTS tools.

Skills

CTS/AVIXA cert

Leadership experience

Audio/video expertise

Communication skills

Travel willingness

Job description

CTS is seeking a Lead Integration Technician to serve as the lead technician on assigned installation projects nationwide. In this role, you'll be the on-the-ground leader responsible for the quality of technical work delivered, ensuring every system is installed to CTS standards (or better), and providing top-tier customer service and support throughout the project lifecycle.

You will report to the Director of Integration Operations.