Senior AV Field Technician — On-site Support & Travel

AVI-SPL; Lewisville (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Paid time off

Job summary

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk to restore functionality at customer sites and deliver a world-class service experience. You'll read schematics, perform preventive maintenance, and support AMX/Crestron control programs with some networked device work.

Travel to customer sites is required. A 3–5 year audiovisual integration background and a high school diploma are preferred; training and development opportunities are available to grow with

Qualifications

• Effective communication with customers and colleagues is essential.
• Hands-on ability with hand and power tools for installations and maintenance.
• Able to work independently and meet deadlines.
• Basic computer knowledge for diagnostics and reporting.
• Knowledge of audio, video and control signal flow.
• Able to manage small to medium projects.
• Soldering & crimping connectors as needed.
• Minor AMX/Crestron programming and troubleshooting.
• Valid driver's license with acceptable DMV record.

Responsibilities

• Read and interpret schematics and architectural blueprints.
• Perform preventive maintenance visits to maintain a stable client base.
• Install and service AMX/Crestron control programs; upload/download capabilities.
• Provide field service support for networked devices and basic programming edits.
• Travel to customer sites to deliver timely, quality service.
• Document work accurately and assist next level technicians as needed.
• Train clients when required and adhere to OSHA standards.

Skills

Communication skills

Hand & power tools

Independent work

Basic computer knowledge

Signal flow knowledge

Project management

Soldering/crimping

AMX/Crestron programming

Driver's license

Education

High School Diploma

Tools

AMX

Crestron

OSHA 30

Job description

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk to restore functionality at customer sites and deliver a world-class service experience. You'll read schematics, perform preventive maintenance, and support AMX/Crestron control programs with some networked device work.

Travel to customer sites is required. A 3–5 year audiovisual integration background and a high school diploma are preferred; training and development opportunities are available to grow with