Senior AV & Event Technology Manager

Convene Hospitality Group; New York (NY); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

Paid Time Off

401K match

Career Growth

Volunteer Opportunities

Job summary

Convene Hospitality Group is seeking an Audio Visual Technology Manager to lead the delivery of world-class events at its Brookfield Place, Manhattan location. The role oversees AV specialists, coordinates with sales and production teams, and develops staff to ensure exceptional guest experiences.

Ideal candidates bring 4+ years managing IT/AV gear, knowledge of Crestron control systems, and strong hospitality-orientated service skills.

Qualifications

• 4+ years of experience in managing IT and AV equipment.
• Proven leadership experience and team management skills.
• Customer service or hospitality background preferred.
• Strong knowledge of audiovisual equipment and Crestron systems.

Responsibilities

• Oversee AV operations for meetings and events across the venue.
• Lead AV Specialists, provide training and develop team members.
• Collaborate with sales and production teams to ensure seamless execution.
• Prepare comprehensive quotes and align with SOPs for revenue optimization.
• Manage daily operations, scheduling, and site execution.

Skills

Leadership experience

Customer service

Hospitality experience

Communication skills

Tools

Crestron control systems

AV equipment knowledge

Networking principles

Mac/PC administration

Job description

Convene Hospitality Group is seeking an Audio Visual Technology Manager to lead the delivery of world-class events at its Brookfield Place, Manhattan location. The role oversees AV specialists, coordinates with sales and production teams, and develops staff to ensure exceptional guest experiences.

Ideal candidates bring 4+ years managing IT/AV gear, knowledge of Crestron control systems, and strong hospitality-orientated service skills.