Senior AV Event Technician - Lead Ops & Client Service

Pinnacle Live; Seattle (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

401k with match

Health, vision, dental insurance

Paid time off

Job summary

Pinnacle Live is hiring a Senior Event Services Technician in Seattle, WA. You will support floor operations, setup, strike, and operation of intermediate to advanced AV solutions in a hospitality setting, delivering unmatched guest experiences.

The role focuses on customer service, team leadership, and meticulous equipment management to ensure events run smoothly and safely. Prior AV/hospitality experience is required.

Qualifications

• Strong technical aptitude and problem solving.
• Solid understanding of computer hardware, software, and networking basics.
• Excellent communication and organizational skills for event environments.

Responsibilities

• Assist with floor operations, setup, strike, and operation of AV/equipment in hotel/hospitality settings.
• Provide leadership and mentorship to junior technicians and team members.
• Greet guests/clients, provide clear equipment operation instructions, and maintain client communication.
• Ensure inventory, invoices, and security procedures are followed; maintain high standards of client service.

Skills

Technical aptitude

Hardware & software knowledge

Planning ability

Interpersonal skills

Verbal & written communication

Organizational skills

Team player

Customer service

Professional appearance

Education

High School Diploma

Job description

Pinnacle Live is hiring a Senior Event Services Technician in Seattle, WA. You will support floor operations, setup, strike, and operation of intermediate to advanced AV solutions in a hospitality setting, delivering unmatched guest experiences.

The role focuses on customer service, team leadership, and meticulous equipment management to ensure events run smoothly and safely. Prior AV/hospitality experience is required.