Senior Auto Service Manager: Uncapped Bonuses & Leadership

Midas International, LLC; Michigan City (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas International, LLC is seeking an experienced Automotive Service Manager in a busy repair facility. You will lead and direct all technicians, manage service delivery, and ensure exceptional customer experiences while driving revenue and profitability.

We offer a performance-based pay structure with uncapped bonuses, comprehensive benefits, and a strong focus on teamwork, customer satisfaction, and growth opportunities.

Qualifications

• A minimum of 5 years of retail store manager experience.
• Automotive Service Writing experience.
• Excellent customer service disposition.
• Great communication skills.
• Ability to lead and motivate teammates.
• Team building skills.
• Ability to follow directions & process.
• Ability to use computers and software.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Leadership

Communication

Team leadership

Problem solving

Job description

Midas International, LLC is seeking an experienced Automotive Service Manager in a busy repair facility. You will lead and direct all technicians, manage service delivery, and ensure exceptional customer experiences while driving revenue and profitability.

We offer a performance-based pay structure with uncapped bonuses, comprehensive benefits, and a strong focus on teamwork, customer satisfaction, and growth opportunities.