Auto Service Shop Manager - Uncapped Bonus Potential

Midas - Touch of Gold; Crawfordsville (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Paid Time Off

Training & development

Job summary

Midas - Touch of Gold in Crawfordsville, IN seeks an experienced Automotive Service Manager to lead shop operations, supervise technicians, and drive exceptional customer service. You will manage pricing, inspections, parts sourcing, and team development to align with company vision and values.

The role requires at least 5 years of retail management, automotive service writing experience, and proven leadership and communication skills.

Qualifications

• A minimum of 5 years of retail store manager experience
• Automotive Service Writing Experience
• Excellent customer service disposition
• Great communication skills
• Ability to lead and motivate teammates
• Team building skills
• Ability to follow directions & process
• Ability to use computers and software
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Team motivation

Team building

Adaptability

Computer literacy

Retail scheduling

Driver's license

Tools

Automotive service software

Service writing software

Job description

Midas - Touch of Gold in Crawfordsville, IN seeks an experienced Automotive Service Manager to lead shop operations, supervise technicians, and drive exceptional customer service. You will manage pricing, inspections, parts sourcing, and team development to align with company vision and values.

The role requires at least 5 years of retail management, automotive service writing experience, and proven leadership and communication skills.