Senior Auto Repair Technician II

CarMax; North Shore (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Job summary

CarMax is seeking an Auto Repair Specialist II to perform advanced mechanical and cosmetic repairs on customer and internal vehicles. You will follow CarMax Quality and Retail Repair processes, manage communications with customers, and ensure proper parts inventory and safe, efficient shop operations.

The role requires ASE certifications where applicable, ability to read data, and the stamina to work in a fast-paced environment, including nights and weekends as needed.

Qualifications

• New Associate Orientation and Kronos training completed.
• State/local ASE certifications for steering/suspension, brakes, HVAC, electrical, engine.
• Ability to read, interpret data and multi-task in a fast-paced environment.

Responsibilities

• Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
• Diagnose and repair brake systems, steering, suspension, alignments, and HVAC systems for optimal performance.
• Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
• Consult with customers on repair needs and explain services performed.
• Review and close repair orders with labor, parts, and billing details.
• Manage parts inventory, receive shipments, and stock levels to support efficiency.
• Follow CarMax EH&S requirements and maintain a clean, safe work area.

Skills

Customer service

Communication

Multi-tasking

Team player

Education

New Associate Orientation

Kronos Training

Job description

CarMax is seeking an Auto Repair Specialist II to perform advanced mechanical and cosmetic repairs on customer and internal vehicles. You will follow CarMax Quality and Retail Repair processes, manage communications with customers, and ensure proper parts inventory and safe, efficient shop operations.

The role requires ASE certifications where applicable, ability to read data, and the stamina to work in a fast-paced environment, including nights and weekends as needed.