ASE-Certified Auto Repair Technician II

CarMax Business Services; Pleasant Hill (CA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Job summary

CarMax is seeking an Auto Repair Specialist II in Pleasant Hill, CA to perform advanced mechanical repairs and diagnostics while delivering a transparent, customer-focused experience. You will manage parts, communicate repair needs, and uphold CarMax quality standards in a fast-paced shop environment.

The role requires ASE certifications and a commitment to safety and 5S cleanliness, with flexibility for night, weekend, and holiday shifts.

Qualifications

• Completion of New Associate Orientation Training – Operations and Kronos Training for Hourly Associates.
• Ability to read, interpret, and record data accurately.
• Capable of performing multiple tasks in a fast-paced, high-energy environment.
• Physical ability to lift up to 50 lbs and stand or walk for extended periods, including night, weekend, and holiday shifts.
• Strong interpersonal, communication, and customer service skills, including professional etiquette.

Responsibilities

• Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
• Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and service heating and air conditioning systems to ensure optimal performance.
• Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
• Consult with customers on repair needs, explain services performed, and ensure clear communication.
• Review and close repair orders accurately, including labor, parts, and billing documentation.
• Manage parts inventory, receive shipments, and maintain proper stocking levels to support efficiency.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Orientation Training

Reading Data

Multitasking

Physical Endurance

Customer Service

Education

ASE Certifications

Job description

CarMax is seeking an Auto Repair Specialist II in Pleasant Hill, CA to perform advanced mechanical repairs and diagnostics while delivering a transparent, customer-focused experience. You will manage parts, communicate repair needs, and uphold CarMax quality standards in a fast-paced shop environment.

The role requires ASE certifications and a commitment to safety and 5S cleanliness, with flexibility for night, weekend, and holiday shifts.