Senior Auto PD Claims Leader

EDGE CLAIMS LLC; Arlington (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

EDGE CLAIMS LLC in Arlington, TX is seeking an ALPD Supervisor to lead a team of 6-8 PD/MTC claim adjusters. The role emphasizes strong judgment, coaching, and adherence to policy and regulations to deliver high-quality claims handling and customer service.

The ideal candidate has 5+ years in motor truck cargo/auto liability claims with supervisory experience, excellent communication, organization, and problem-solving skills. This position operates within a fast-paced claims environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 5+ years Motor Truck Cargo/Auto liability claims and supervisory experience.
• Strong negotiation, communication and leadership skills.
• Proven track record in claims handling and customer service.
• Understanding of regulations and policy adherence.

Responsibilities

• Provide clear daily goals and solutions to overcome challenges impacting work and customer service.
• Supervise daily operations of the claims department with policy adherence.
• Mentor and train claims adjusters on investigation and evaluation of complex claims.
• Review and manage reserves, coverage verifications and claims valuations.
• Monitor KPIs and drive continuous improvement within the team.
• Support staff through organizational changes with accountability and teamwork.

Skills

Leadership

Coaching & mentoring

Negotiation

Communication

Time management

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

EDGE CLAIMS LLC in Arlington, TX is seeking an ALPD Supervisor to lead a team of 6-8 PD/MTC claim adjusters. The role emphasizes strong judgment, coaching, and adherence to policy and regulations to deliver high-quality claims handling and customer service.

The ideal candidate has 5+ years in motor truck cargo/auto liability claims with supervisory experience, excellent communication, organization, and problem-solving skills. This position operates within a fast-paced claims environment.