Senior Auto Parts Specialist

Genuine Parts Company; New Kingstown (PA); On-site; USD 21,000 - 34,000; Full time

Job summary

Genuine Parts Company is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. The role requires strong automotive parts knowledge, accurate part identification, and a commitment to customer satisfaction.

Will serve as a technical resource for team members and support daily operations including order fulfillment, inventory, and delivery coordination in a fast-paced store environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer-service skills.
• Ability to accurately identify part numbers and product codes.
• Experience in fast-paced retail or automotive parts environment preferred.

Responsibilities

• Provide prompt, courteous service in-store, over the phone, and for dealer shops.
• Identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical questions and recommend solutions.
• Maintain knowledge of products, warranties, and company policies.
• Support store operations including stock orders and inventory tasks.

Skills

Part numbers

Customer service

Communication

Retail experience

Inventory awareness

Education

High School Diploma or equivalent

Tools

POS systems

Catalog tools (TAMS)

Job description

Genuine Parts Company is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. The role requires strong automotive parts knowledge, accurate part identification, and a commitment to customer satisfaction.

Will serve as a technical resource for team members and support daily operations including order fulfillment, inventory, and delivery coordination in a fast-paced store environment.