Senior Auto Glass Technician — Recalibration & Mentorship

Safelite Fulfilment; Gaylord (MI); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Benefits package valued at more than $

401(k) plan with company matching

Medical plans

Paid time off, holidays & volunteer

Job summary

Safelite Fulfilment seeks skilled Auto Glass Technicians at Technician, Senior Technician, or Master Technician levels in Michigan. The role includes repairing, replacing, and calibrating ADAS systems, delivering safe, high‑quality service in Safelite Shops or mobile settings.

Expect coaching and leadership opportunities for Senior/Master levels, with a comprehensive benefits package and clear career progression from Technician to Master Technician.

Qualifications

• Auto glass technician with 2+ years of experience preferred.
• High school diploma or GED required.
• Valid state-issued driver’s license to operate a company vehicle.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop.
• Calibrate automotive safety systems and perform diagnostic testing.
• Operate Safelite tools and technologies and manage work orders and customer data.
• Mentor and coach technicians at Senior/Master levels where applicable.
• Communicate with customers in person, by text, and by phone; promote Safelite services.

Skills

Customer service

Safety awareness

Problem solving

Communication

Manual dexterity

Education

High School Diploma GED/Equivalent

Driver's license

Tools

True Seal

Ezi-Wire

Glass Table System (GTS)

MRM technology

Job description

Safelite Fulfilment seeks skilled Auto Glass Technicians at Technician, Senior Technician, or Master Technician levels in Michigan. The role includes repairing, replacing, and calibrating ADAS systems, delivering safe, high‑quality service in Safelite Shops or mobile settings.

Expect coaching and leadership opportunities for Senior/Master levels, with a comprehensive benefits package and clear career progression from Technician to Master Technician.