Senior Auto Claims Examiner & Technical Resource

Chubb in; Alpharetta (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

Chubb in Alpharetta, GA is seeking an experienced claims professional to analyze and manage insured and claimant files from intake through resolution.

You will evaluate contract language, establish reserves, negotiate settlements, coordinate with vendors, and mentor junior adjusters while supporting CAT operations when needed.

BACHELOR'S DEGREE or equivalent experience required; strong knowledge of investigation techniques, regulatory compliance, and fair claims practices is essential.

Qualifications

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
• Ability to work effectively in teams and with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.

Responsibilities

• Analyze first reports and promptly contact insured/claimants.
• Effectively evaluate contract language and identify coverage issues.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to move file toward resolution.
• Establish accurate and timely reserves.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively manage the use, work product and expenses of outside vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Develop and maintain strong business relationships with internal and external customers.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Successfully contribute to the development and delivery of the team’s goals, objectives and results.
• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

Skills

Insurance knowledge

Investigation

Negotiation

Reserving

Time management

Education

Bachelor’s degree

Job description

Chubb in Alpharetta, GA is seeking an experienced claims professional to analyze and manage insured and claimant files from intake through resolution.

You will evaluate contract language, establish reserves, negotiate settlements, coordinate with vendors, and mentor junior adjusters while supporting CAT operations when needed.

BACHELOR'S DEGREE or equivalent experience required; strong knowledge of investigation techniques, regulatory compliance, and fair claims practices is essential.