Senior Auto Claims Examiner & Coverage Analyst

Chubb European Group Ltd.; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chubb European Group Ltd. in Alpharetta, GA, United States, is seeking a committed claims adjuster to analyze first reports, assess coverage, and drive timely investigation and loss analysis.

You will maintain an active file diary, establish reserves, pursue recoveries, and negotiate settlements with a focus on fair claims handling. The role requires knowledge of insurance contracts, investigative techniques, and regulations, plus strong teamwork, communication, and analytical skills.

Qualifications

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
• Ability to work effectively in teams and with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.
• Excellent skills in organization, time management, and the ability to multi-task.
• Negotiation and reserving skills.
• Willingness to obtain additional state licensures.

Responsibilities

• Analyze first reports and promptly contact insured/claimants.
• Evaluate contract language and identify coverage issues.
• Develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to move the file toward resolution.
• Establish accurate and timely reserves.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively manage the use, work product and expenses of outside vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Develop and maintain strong business relationships with internal and external customers.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Contribute to the team's goals, objectives and results.
• Support workload surges and CAT operations as needed, including overtime during designated CATs.

Skills

Insurance contracts

Investigation techniques

Teamwork

Analytical thinking

Verbal and written communication

Negotiation and reserving

Time management

Organization

Innovative thinking

Licensing

Education

Bachelor’s degree or equivalent experience

Job description

Chubb European Group Ltd. in Alpharetta, GA, United States, is seeking a committed claims adjuster to analyze first reports, assess coverage, and drive timely investigation and loss analysis.

You will maintain an active file diary, establish reserves, pursue recoveries, and negotiate settlements with a focus on fair claims handling. The role requires knowledge of insurance contracts, investigative techniques, and regulations, plus strong teamwork, communication, and analytical skills.