Senior Auto Claims Adjuster - Expert Liability Negotiation

AAA Auto Club Enterprises; Riverside (CA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health coverage

401(K) and Pension

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Riverside, CA is seeking a Claims Senior Auto Adjuster to support auto claims operations by handling material damage, property damage, and liability claims. Responsibilities include liability investigation, coverage evaluation, and negotiation strategies within established authority.

The role requires communicating with insureds and claimants, obtaining statements, conducting investigations, evaluating and negotiating settlements, coordinating with departments, and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1-3 years of claims handling required.
• Working knowledge of claims administration best practices and procedures.
• Understanding of vehicle repair processes and procedures.
• Knowledge of fault assessment, negligence and subrogation principles required.
• Knowledge of Microsoft Office suite, general computer software and claims software.
• Organization and planning recognition skills required.
• Oral and written communication skills required.
• Interpersonal skills required.
• Property and Casualty Insurance License, valid in selling state - Issued by State Preferred.
• May be required to obtain an Adjuster license as applicable in accordance with state law within 60 Days Preferred.

Responsibilities

• Communicate with insureds and claimants; verify benefits and coverage and explain claims process in compliance with regulatory requirements.
• Identify and obtain statements from insureds, claimants and witnesses; conduct investigations to determine liability and damages.
• Evaluate and negotiate within settlement authority to resolve claims across multiple markets; demonstrate proficiency with estimates, property and liability evaluations, and claims tooling.
• Coordinate with internal and external departments as required.
• Respond quickly to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Claims handling

Communication skills

Interpersonal skills

Oral and written communication

License eligibility

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Claims software

Job description

AAA Auto Club Enterprises in Riverside, CA is seeking a Claims Senior Auto Adjuster to support auto claims operations by handling material damage, property damage, and liability claims. Responsibilities include liability investigation, coverage evaluation, and negotiation strategies within established authority.

The role requires communicating with insureds and claimants, obtaining statements, conducting investigations, evaluating and negotiating settlements, coordinating with departments, and