Senior Atlassian Solutions Architect III -- KUMDC5962287

Compunnel Inc.; Milpitas (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Compunnel Inc. seeks an experienced Atlassian Platform Administrator to lead Jira Software, Jira Product Discovery, and Confluence implementations. You will design and maintain workflows, dashboards, and governance for our hardware-focused product initiatives.

You will drive integration with external tools, enable scalable NPI processes, and empower cross-functional teams across Engineering, Marketing, and Operations with robust Atlassian practices.

Qualifications

• 5+ years of Jira administration experience (Cloud/Data Center).
• Proven Jira Product Discovery configuration experience.
• Automation and scripting with Jira Automation, JQL; ScriptRunner/REST APIs or Python.
• Confluence governance and macro/blueprint expertise.
• Experience mapping complex workflows across product development.

Responsibilities

• Administer Jira Software, JPD, and Confluence Cloud/Data Center instances tailored to product lines.
• Manage user provisioning, global permissions, and security groups; conduct audits.
• Integrate Atlassian stack with external tools (GitHub, CAD management, compliance tools).
• Configure NPI frameworks and hardware tracking workflows and fields.

Skills

Stakeholder management

Agile methodologies

Cross-functional collaboration

Documentation

Tools

Jira

Jira Product Discovery

Confluence

Advanced Roadmaps (Jira Plans)

ScriptRunner

Python

REST APIs

Job description

You will be the primary builder of our Atlassian stack (Jira, Confluence, and Jira Product Discovery). Your goal is to create a seamless "Discovery-to-Delivery" pipeline. You’ll ensure that all the workstreams in the organization come together to seamlessly introduce new products into the market.

Key Responsibilities

1. Atlassian Platform Administration & Governance

• Build & Configure: Create and maintain Jira Software, JPD, and Confluence Cloud/Data Center instances tailored to consumer hardware product lines.
• System Integrity: Manage user provisioning, global permissions, and security groups while conducting regular audits to prune technical debt.
• Ecosystem Integration: Integrate the Atlassian suite with external engineering tools, PLM systems, and ERP platforms (e.g., GitHub, CAD management, or specialized compliance tools).

2. Hardware, Design & Asset Workflow Orchestration

• Multidisciplinary Lifecycle Mapping: Map physical product development processes into existing digital workflows (ex. Industrial Design (ID) process, Packaging Operations, Memory Qual Processes, etc.)
• Marketing & Packaging Pipelines: Build & maintain Jira processes for the Marketing and Creative teams to track packaging artwork, legal/regulatory labeling, and go-to-market (GTM) digital assets.
• NPI Frameworks: Manage templates and project blueprints for New Product Introduction (NPI) initiatives to ensure consistency across different storage categories.
• Hardware Tracking: Configure custom fields and linking strategies to track hardware-specific attributes such as SKUs, Bill of Materials (BOM) references, and regulatory certifications.

3. Product Discovery & Roadmap Leadership

• JPD Implementation: Partner with Product Management to configure Jira Product Discovery for opportunity assessment, data-driven prioritization, and insight gathering.
• Visibility & Reporting: Build sophisticated dashboards that provide real-time visibility into product milestones, release readiness, and cross-functional dependencies between ID, Engineering, and Marketing.

4. Knowledge Ecosystem & Training

• Enablement: Develop training materials and conduct workshops for a 200+ user base, championing best practices for agile methodologies and documentation.

Technical Requirements

• Jira Mastery: 5+ years of hands-on administration (Cloud/Data Center). Expert knowledge of custom issue types, complex workflows, and Jira Plans (Advanced Roadmaps).
• JPD Specialist: Proven experience configuring Idea boards, views, and matrix layouts in Jira Product Discovery.
• Automation & Scripting: Deep proficiency in Jira Automation and JQL. Experience with ScriptRunner, REST APIs, or Python for custom automation is highly valued.
• Confluence Wizardry: Expertise in using advanced macros, blueprints, and content governance to manage high-volume technical documentation.