Jira/Confluence Administration - Product Scriptrunner

Request Technology, LLC; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

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Job summary

Request Technology, LLC is seeking an experienced Atlassian administrator to lead Jira and Confluence deployments in our Chicago area environment. The role focuses on administration, integration, and plugin implementation rather than development, with a preference for cloud and Windows/IIS knowledge.

Candidates should have 5+ years in IT, 3+ years implementing Jira/Confluence, and experience with RESTful APIs, Scriptrunner, JSON, and XML, along with Agile, DevOps, or similar practices.

Qualifications

• 5+ years of IT experience.
• 3+ years implementing Jira/Confluence.
• Experience with RESTful APIs, JSON, Scriptrunner, and XML.
• Experience with Agile/Scrum or DevOps.

Responsibilities

• Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
• Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, Scriptrunner, SpiraTest).
• Implementing Atlassian plugins and supporting integration with other enterprise software.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
• Creates knowledge documentation related to requirements and solution design.
• Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.

Job description

Mandatory experience is Jira/Confluence administration

This is an Atlassian, which is the manufacturer of Confluence & Jira, so we need 3-5 years in Confluence & Jira administration and integration

This is not a developer

it sits on top of Windows so prefer Windows and IIS knowledge

Prefer cloud

Prefer regulatory experience

Primary Duties and Responsibilities:

• Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
• Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, Scriptrunner, SpiraTest).
• Implementing Atlassian plugins and supporting integration with other enterprise software.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
• Creates knowledge documentation related to requirements and solution design.
• Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.

Qualifications:

• 5+ years of working experience in IT.
• 3+ years of experience in implementing Atlassian products. (Jira / Confluence)
• [Required] Experience with RESTful APIs, JSON, Scriptrunner, and XML.
• [Required] Experience with Agile/Scrum or DevOps methodologies.

Certifications

• Certifications in Atlassian products are preferred.
• Low code/COTS implementation certifications are desired.

Education and Background

• Bachelor’s degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree.
• 3-5 years of experience of SaaS platform implementation and/or system administration.
• 3+ years of hands-on experience developing and maintaining cloud platform technologies.