Senior Jira Confluence Administrator

iFlow Inc.; Irvine (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

iFlow Inc. is seeking a Senior Jira Confluence Administrator in Irvine, California. The role requires expertise in managing the Jira and Confluence applications, guiding best practices, and providing training on Atlassian tools.

Candidates should possess at least 5 years of hands-on experience with the Atlassian suite and excel in a fast-paced environment. This position also focuses on collaborating with teams and delivering results effectively.

Qualifications

• 5+ years of experience with Atlassian products and 3rd party add-ons.
• Experience with configuring and supporting integration using development tools.
• Extensive experience administering Atlassian products.

Responsibilities

• Support and maintain client Jira and Confluence applications.
• Serve as a technical expert for these applications.
• Document technical solutions aligning with enterprise objectives.
• Provide scheduled and ad-hoc demos and trainings of Atlassian Tools.

Skills

Atlassian product suite expertise

Process-oriented mindset

Configuration and integration support

Reporting management

SDLC, ITIL and Agile Frameworks knowledge

Networking knowledge

Ability to work independently

Time management and planning

Interpersonal and communication skills

Executive presence and facilitation skills

Ability to multi-task

Education

Bachelor's degree

Tools

Jira

Confluence

Service Desk

Structure

Insight

Zephyr

Job description

Job Overview

Job Title: Senior Jira Confluence Administrator
Location: 14410 My ford (Irvine, California)
Duration: 4 Months
Experience: 8-20 Years
Travel Requirements: 10% - 25%

Responsibilities

• Responsible for supporting and maintaining client Jira and Confluence.
• Serve as a technical expert of the Jira and Confluence applications and enforce client best practices and standards.
• Have in depth understanding of the business process that are supported by Jira and Confluence.
• Be a leader on tool usage, standard methodologies, and implementation.
• Document technical solutions that align with enterprise objectives.
• Identify and communicate gaps between current and desired end states.
• Work with users to ensure consistent performance.
• Be a trusted support and escalation point for technical issues.
• Assist with delivery management processes and enforcement.
• Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools.
• Communicate and collaborate with internal/external teams.

Qualifications

• 5+ years of experience with deep hands‑on expertise with the Atlassian product suite (Jira, Confluence, Service Desk, and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.).
• Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.
• Experience with configuring and supporting integration using development tools on Jira.
• Experience with managing reports on Jira and supported reporting applications.
• Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks.
• Technical understanding of common networking terms and tools.
• Previous experience working in a dynamic and agile environment.
• Able to work independently with minimal guidance in a rapidly changing environment.
• Ability to manage multiple clients and deliverables at any given time through effective time-management and planning.
• Demonstrate good interpersonal skills and communication, both written and spoken.
• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.
• Good work ethic and the ability to work with diverse teams across different time zones.
• Strong ability to multi-task and adapt to changing priorities.
• Bachelor's degree required.
• Extensive experience administering Atlassian products.