Senior Atlassian Platform Architect (Jira/JSM, Confluence)

Datavant; San Juan (PR); On-site; USD 160,000 - 180,000; Full time

Job summary

Datavant is seeking an Atlassian Platform Architect to own the technical direction and roadmap for Jira, Jira Service Management, Confluence, and the Atlassian ecosystem. You will design complex automations and integrations, lead platform remediation, and partner with IT, Security, Compliance and Engineering to deliver scalable solutions.

You will drive architectural standards, governance, data models, and security controls, ensuring resilience, performance, and maintainability across the

Qualifications

• 6-8 years experience leading Jira and the Atlassian ecosystem.
• Deep hands-on Jira Cloud and JSM expertise across workflows, schemes, custom fields, permissions, automation, security and project configuration.
• Strong technical experience with Forge, REST APIs, webhooks, workflow extensions and enterprise integrations.
• Experience defining enterprise architecture, platform governance, configuration standards, technical roadmaps and reusable design patterns.
• Experience designing JSM and ITSM solutions aligned with ITIL practices and an enterprise IT operating model.
• Strong knowledge of Atlassian Cloud identity and security, including Atlassian Guard, SAML, SSO, SCIM, provisioning and access controls.
• Direct experience working with both HIPAA and FedRAMP requirements and translating them into practical platform controls.
• Experience assessing platform health and leading remediation, migration, consolidation or transformation initiatives.
• Experience evaluating and governing Marketplace applications and other Atlassian extensions.
• Strong communication and stakeholder-management skills, with the ability to move confidently between strategy, technical design, hands-on delivery and team mentoring.
• A willingness to take ownership of a challenging environment, make clear technical decisions and drive issues through to resolution.

Responsibilities

• Define and maintain the target architecture, technical strategy and prioritized roadmap for Jira, JSM, Confluence and the wider Atlassian ecosystem.
• Establish enterprise standards for data models, workflows, schemes, fields, permissions, automation, integrations, reporting and naming conventions.
• Take ownership of platform health and lead the remediation of configuration sprawl, technical debt, duplicate objects and inconsistent platform patterns.
• Design and implement complex solutions using Jira Automation, Rovo, ScriptRunner, REST APIs, webhooks and Marketplace applications.
• Define JSM and ITSM architecture supporting service requests, incidents, problems, changes, knowledge and asset management.
• Establish integration standards covering APIs, identity systems, authentication, data ownership, monitoring, error handling and recovery.
• Define security, privacy, availability, recoverability, performance, data-retention and audit requirements.
• Introduce architecture reviews, change controls and lifecycle-management processes that protect the platform while supporting delivery.
• Lead major platform remediation, consolidation, migration, redesign and integration initiatives.
• Evaluate Marketplace applications and emerging Atlassian capabilities, including Atlassian Intelligence and Rovo, based on security, privacy, cost and maintainability.
• Partner with IT, Security, Privacy, Compliance, Enterprise Systems, Product and Engineering to translate requirements into sustainable technical solutions.
• Provide technical leadership to Jira administrators by reviewing complex changes, establishing reusable patterns, mentoring the team and taking ownership of high-risk work.
• Act as the senior escalation point for architectural issues, significant platform risks and complex technical decisions.
• Support licensing, application rationalization, vendor decisions and platform investment planning.

Skills

Jira leadership

Atlassian ecosystem

Jira Cloud/JSM

Automation design

Enterprise architecture

Data integration

Security/compliance

Stakeholder management

Marketplace apps

Tech lead

Tools

Forge

REST APIs

Webhooks

ScriptRunner

Rovo

Marketplace apps

Job description

Datavant is seeking an Atlassian Platform Architect to own the technical direction and roadmap for Jira, Jira Service Management, Confluence, and the Atlassian ecosystem. You will design complex automations and integrations, lead platform remediation, and partner with IT, Security, Compliance and Engineering to deliver scalable solutions.

You will drive architectural standards, governance, data models, and security controls, ensuring resilience, performance, and maintainability across the