Senior Atlassian Platform Architect - Jira & ITSM

Datavant; Montpelier (VT); On-site; USD 160,000 - 180,000; Full time

Job summary

Datavant is seeking an Atlassian Platform Architect to own the technical direction for Jira, JSM, Confluence and related tools. This senior, hands-on role blends enterprise architecture with practical delivery to design, implement and govern complex automations, integrations and workflows across the Atlassian stack.

You will partner with IT, Security, Privacy, Compliance, and Engineering to ensure secure, scalable and maintainable solutions while reducing technical debt and aligning with ITIL

Qualifications

• 6–8 years experience leading Jira and the Atlassian ecosystem within a large or complex organisation.
• Deep hands-on Jira Cloud and JSM expertise across workflows, schemes, custom fields, permissions, automation.
• Strong technical experience with Forge, REST APIs, webhooks, workflow extensions and enterprise integrations.
• Experience defining enterprise architecture, platform governance, configuration standards, technical roadmaps and reusable design patterns.
• Experience designing JSM and ITSM solutions aligned with ITIL practices and an enterprise IT operating model.

Responsibilities

• Define and maintain the target architecture, technical strategy and prioritized roadmap for Jira, JSM, Confluence and the wider Atlassian ecosystem.
• Establish enterprise standards for data models, workflows, schemes, fields, permissions, automation, integrations, reporting and naming conventions.
• Take ownership of platform health and lead the remediation of configuration sprawl, technical debt, duplicate objects and inconsistent platform patterns.
• Design and implement complex solutions using Jira Automation, Rovo, ScriptRunner, REST APIs, webhooks and Marketplace applications.
• Define JSM and ITSM architecture supporting service requests, incidents, problems, changes, knowledge and asset management.
• Establish integration standards covering APIs, identity systems, authentication, data ownership, monitoring, error handling and recovery.
• Define security, privacy, availability, recoverability, performance, data-retention and audit requirements.

Skills

Jira expertise

Atlassian ecosystem

Enterprise architecture

Security & compliance

Stakeholder management

Leadership

Tools

Forge

REST APIs

ScriptRunner

Rovo

Jira Automation

webhooks

Job description

Datavant is seeking an Atlassian Platform Architect to own the technical direction for Jira, JSM, Confluence and related tools. This senior, hands-on role blends enterprise architecture with practical delivery to design, implement and govern complex automations, integrations and workflows across the Atlassian stack.

You will partner with IT, Security, Privacy, Compliance, and Engineering to ensure secure, scalable and maintainable solutions while reducing technical debt and aligning with ITIL