Senior Atlassian Engineer Jira & Confluence Expert

SRI Tech Solutions Inc.; Orlando (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

SRI Tech Solutions Inc. is seeking an experienced Atlassian Administrator tomanage and optimize Jira and Confluence environments used by thousands of users. You will implement governance, automation, and best practices across teams, serving as a subject matter expert for Jira/Confluence.

You will collaborate with business and technical stakeholders to design scalable solutions, build integrations via REST APIs, and drive continuous improvements in workflows, configurations, and documentation.

Qualifications

• Minimum 5+ years administering Atlassian products, especially Jira.
• Experience supporting large-scale Atlassian environments with thousands of users.
• Strong Jira Cloud administration and configuration expertise.
• Proficient Confluence administration and space configuration.
• Deep knowledge of Jira workflows, schemes, JQL, permissions, fields, notifications, and screens.
• Experience with automation and workflow optimization in Jira.
• Experience with Atlassian Marketplace apps, plugins, and integrations.
• Experience with REST APIs and JSON.
• Scripting in Python and/or Groovy.
• Experience troubleshooting Jira/Confluence in enterprise settings.
• Exposure to cloud and on-prem Atlassian environments.
• Familiarity with Agile SDLC and cross-functional collaboration.
• Excellent communication and organizational skills.

Responsibilities

• Administer, configure, maintain, and support Jira and Confluence environments.
• Manage workflows, schemes, fields, permissions, notifications, automations, and JQL.
• Support enterprise teams using Jira and Confluence for business processes.
• Administer Confluence spaces, configurations, and related functionality.
• Partner with business/technical teams to design solutions using Jira/Confluence.
• Optimize configurations and processes to improve efficiency and usability.
• Identify opportunities for automation and standardization across teams.
• Install and upgrade Atlassian Marketplace apps and plugins.
• Troubleshoot complex issues and coordinate escalations with support teams.
• Analyze upstream/downstream impacts when implementing changes and integrations.
• Develop scripts/automation using Python and/or Groovy.
• Work with REST APIs for integrations and automation.
• Research Atlassian features and recommend improvements.
• Maintain technical docs covering configurations, workflows, automations, and support processes.
• Create user guides and training for Jira/Confluence users.
• Conduct end-user training on new features and processes.
• Collaborate with engineering/ops on maintenance and platform improvements.
• Support production deployments during maintenance windows.
• Help establish governance for Jira processes across teams.
• Provide high-quality customer service to technical and business stakeholders.

Skills

Jira administration

Confluence administration

Workflow optimization

Automation design

Python scripting

Groovy scripting

REST APIs & JSON

Analytical troubleshooting

Stakeholder communication

Agile methodologies

Tools

Jira Cloud

Confluence

Atlassian Marketplace apps

REST APIs tooling

Job description

SRI Tech Solutions Inc. is seeking an experienced Atlassian Administrator tomanage and optimize Jira and Confluence environments used by thousands of users. You will implement governance, automation, and best practices across teams, serving as a subject matter expert for Jira/Confluence.

You will collaborate with business and technical stakeholders to design scalable solutions, build integrations via REST APIs, and drive continuous improvements in workflows, configurations, and documentation.