Sr Sytems Engineer - Atlassian

HTC Global Services, Inc.; Orlando, Northern (FL, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

HTC Global Services, Inc. is seeking a Senior Atlassian Systems Engineer to support and optimize Jira and Confluence for enterprise users. The role focuses on administration, governance, automation, and cross-team collaboration to deliver scalable Atlassian solutions.

Based onsite in Orlando, FL, you will partner with business and technical teams to drive standardized processes and best practices across Jira and Confluence.

Qualifications

• Experience administering Jira and Confluence environments.
• Strong knowledge of workflows, schemes, and permissions.
• Ability to automate, integrate, and optimize Atlassian tools.

Responsibilities

• Administer, configure, and support Jira and Confluence environments.
• Manage workflows, schemes, fields, permissions, and automations.
• Assist enterprise teams in using Jira for projects and processes.
• Administer Confluence spaces and related configurations.
• Collaborate with business and technical teams to develop Atlassian-based solutions.

Skills

Jira administration

Confluence administration

Workflow automation

Integrations

Troubleshooting

Tools

Jira

Confluence

Job description

Location: Orlando (FL) | Employment Type: Full Time - 40 hours per week | Job Level: T4 | Work Preference: Onsite at work location address | Job Code: 245127

Job Description:

Job Title: Senior Atlassian Systems Engineer - Jira & Confluence

Position Overview

Work at enterprise scale supporting and optimizing critical Jira and Confluence environments used by thousands of users. This role combines deep Atlassian administration with workflow optimization, automation, integrations, troubleshooting, and collaboration with technical and business teams to build scalable solutions and improve how teams use the Atlassian platform.

The role serves as a subject matter expert for Jira and Confluence while helping establish consistent processes, governance, automation, and best practices across teams.

What You'll Do

• Administer, configure, maintain, and support Jira and Confluence environments.
• Manage Jira workflows, workflow schemes, screen schemes, custom fields, permissions, notifications, automations, and JQL.
• Support enterprise teams using Jira to manage projects, workflows, and business processes.
• Administer Confluence spaces, permissions, configurations, and related functionality.
• Partner with business and technical teams to understand requirements and develop solutions using Jira and Con