Senior Atlassian Developer: Remote Jira & JSM

CAI

Jackson (MS)

Remote

USD 120,000 - 140,000

Full time

14 days+

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Job summary

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize CAI's Atlassian platform for operational excellence and future growth. This full-time, remote role focuses on Jira spaces, workflows, and JSM configurations to support service delivery and governance.

You will mentor juniors and collaborate with architecture and IT operations to align with strategic direction. Requirements include 4+ years with Atlassian products, Jira/Confluence expertise, and Atlassian

Qualifications

Minimum of 4 years of experience with Atlassian products in configuration, development, or administration.
Strong expertise in Jira configuration including spaces, workflows, schemes, screens, custom fields, and automation flows.
Proficiency in Jira Service Management spaces, portals, queues, and SLA configurations.
Proficiency in Confluence administration and documentation best practices.
Ability to translate business needs into technical solutions and participate in requirements discussions.
Excellent communication and collaboration across technical and business teams.
Ability to work independently in a remote setting while managing multiple priorities.

Responsibilities

Configure and build Jira spaces, workflows, schemes, and automation flows aligned with CAI design standards and enterprise architecture guidelines.
Design and implement JSM spaces, customer portals, queues, and SLA configurations to support service delivery requirements.
Participate in requirements gathering sessions with business stakeholders and technical teams, translating operational needs into Atlassian configurations.
Build and maintain custom fields, screens, and advanced configurations to extend platform capabilities.
Ensure consistent naming conventions, permission schemes, and governance across Atlassian products.
Mentor junior developers on Atlassian best practices, configuration patterns, and troubleshooting techniques.
Participate in Agile ceremonies including sprint planning, daily standups, and retrospectives.
Conduct code reviews and configuration reviews to maintain quality and adherence to standards.
Document technical specifications and configurations in Confluence.
Collaborate with Enterprise Architecture and IT Operations to align solutions with broader strategy.
Support UAT and iterate configurations based on stakeholder feedback.
Interface with stakeholders to ensure business needs align with strategic direction.