Remote Senior Atlassian Developer & Jira Expert

CAI

Columbus (OH)

Remote

USD 120,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid sick leave

Job summary

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize CAI's Atlassian platform to support operational excellence and CAI's future growth. This position will be full-time and remote.

The candidate will design, configure, and optimize Jira and Confluence within CAI's enterprise architecture, mentor junior developers, and collaborate with Enterprise Architecture and IT Operations. Remote work is encouraged, with strong governance and agile practices.

Qualifications

Minimum of 4 years of experience with Atlassian products in a configuration, development, or administration capacity.
Strong expertise in Jira configuration including spaces, workflows, schemes, screens, custom fields, and automation flows.
Demonstrated experience designing and implementing Jira Service Management spaces, customer portals, queues, and SLA configurations.
Proficiency in Confluence administration, space configuration, and documentation best practices.
Ability to participate effectively in requirements discussions and translate business needs into technical solutions.
Excellent communication skills with ability to collaborate across technical and business teams.
Ability to work independently in a remote setting while managing multiple priorities and deadlines.

Responsibilities

Configure and build Jira spaces, workflows, schemes, and automation flows aligned with CAI design standards and enterprise architecture guidelines.
Design and implement JSM spaces, customer portals, queues, and SLA configurations to support service delivery requirements.
Participate in requirements gathering sessions with business stakeholders and technical teams, contributing to the translation of operational needs into Atlassian configurations.
Build and maintain custom fields, screens, and advanced configurations to extend platform capabilities.
Ensure consistent implementation of naming conventions, permission schemes, and governance standards across all Atlassian products.
Mentor and provide technical guidance to junior developers on Atlassian best practices, configuration patterns, and troubleshooting techniques.
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives.
Conduct code reviews and configuration reviews to maintain quality and adherence to standards.
Document technical specifications, configuration decisions, and operational procedures in Confluence.
Collaborate with CAI's Enterprise Architecture and IT Operations teams to ensure solutions align with broader technology strategy.
Support user acceptance testing and iterate on configurations based on stakeholder feedback.
Interface with stakeholders to ensure business needs are delivered in accordance with strategic direction, project expectations, and business priority.