Senior Manager, Strategy and Clinical Operations

K Health; New York (NY); On-site; USD 135,000 - 165,000; Full time

Job summary

An established industry player is seeking a Senior Associate to enhance operational efficiency in their virtual clinic. This role demands a proactive individual who can translate complex data into actionable insights while collaborating across departments. The ideal candidate will have experience in healthcare consulting or technology, demonstrating exceptional analytical skills and project management capabilities. Join a dynamic team dedicated to leveraging AI for improved healthcare access and equity. This is a unique opportunity to contribute to a mission-driven organization that prioritizes innovation and quality in healthcare delivery.

Benefits

Hybrid work schedule

Weekly lunches

Stock options

Paid parental leave

Competitive health insurance

18 vacation days

5 sick days

2 personal days

Qualifications

• 2-5 years of experience in healthcare consulting or technology.
• Exceptional analytical skills to derive actionable insights.

Responsibilities

• Drive operational efficiency of the virtual clinic.
• Lead strategic projects and manage complex initiatives.

Skills

Analytical Skills

Project Management

Healthcare Knowledge

Communication Skills

Data Analysis

Collaboration

Job description

Senior Associate, Strategy and Clinical Operations

New York, NY

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

The Senior Associate will play a pivotal role in driving the success and operational efficiency of our virtual clinic. This multifaceted position will act as a strategic partner to the Virtual Clinic Director, leading critical initiatives, ensuring seamless day-to-day operations, and spearheading strategic projects. The ideal candidate will be an analytical and proactive individual with a proven ability to translate data into actionable insights, collaborate effectively across departments, and thrive in a dynamic, fast-paced environment.

What you will do:

• Strategic Partnership & Execution: Serve as a key strategic partner to the Virtual Clinic Director/ General Manager, driving alignment and execution of critical initiatives across the enterprise.
• Operational Excellence: Lead the day-to-day operational management of the virtual clinic, ensuring efficient workflows, rigorous KPI monitoring, and seamless implementation of process improvements.
• Project Leadership: Spearhead strategic projects and initiatives, acting as a dedicated project manager to deliver results on time and within scope, collaborating with cross-functional stakeholders.
• Data-Driven Insights & Reporting: Analyze complex data sets to identify trends, derive actionable insights, and develop concise, impactful summaries and reports for internal and external audiences.
• Cross Functional Collaboration: Facilitate communication and collaboration between different departments in order to efficiently reach company goals.

What we're looking for:

• 2-5 years of experience in consulting (healthcare focus preferred), healthcare technology, or a similar fast-paced environment, demonstrating a proven ability to drive strategic initiatives and deliver impactful results.
• Demonstrated ability to independently manage and deliver complex, end-to-end projects, effectively prioritizing tasks and balancing urgent and important demands in a dynamic environment.
• Exceptional analytical skills with the ability to translate complex data into clear, actionable insights and recommendations.
• Understanding of the healthcare landscape, ideally within the telehealth or digital health sector.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• A proactive, self-motivated individual with a strong sense of ownership and a proven track record of delivering results.
• Must be able to adapt to changing priorities and work in a fast paced environment.

Benefits:

• Hybrid work schedule with weekly lunches and stocked fridges.
• Monthly social committees for company events.
• 18 vacation days, 5 sick days, and 2 personal days.
• Stock options for every full-time employee.
• Paid parental leave.
• Competitive health, dental, and vision insurance options.

Compensation:

$135,000 - $165,000 USD

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.