Senior Manager, Strategy and Clinical Operations

K Health; New York (NY); Hybrid; USD 125,000 - 155,000; Full time

Job summary

An innovative healthcare company is seeking a Senior Manager to drive operational efficiency in their virtual clinic. This role involves strategic partnership with leadership, managing day-to-day operations, and leading projects that enhance patient care. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and a proactive approach to problem-solving. Join a dynamic team committed to leveraging AI technology to provide accessible, high-quality healthcare. With competitive compensation and a supportive work environment, this opportunity promises to make a significant impact in the healthcare landscape.

Benefits

Stock options for every full-time employee

Paid parental leave

Competitive health, dental, and vision insurance

18 vacation days

5 sick days

2 personal days

Monthly social committees for company events

Weekly lunches and stocked fridges

Qualifications

• 2-6 years of experience in consulting or healthcare technology.
• Exceptional analytical skills to translate data into insights.

Responsibilities

• Lead operational management of the virtual clinic and ensure efficient workflows.
• Analyze complex data sets to identify trends and develop reports.

Skills

Data Analysis

Project Management

Strategic Planning

Healthcare Knowledge

Communication Skills

Education

Bachelor's Degree

Master's Degree

Job description

Senior Manager, Strategy and Clinical Operations

New York, NY

Who we are:

Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes across both online and in-person primary care settings. K Health's primary care platform engages patients through a personalized investigation, informed by relevant medical history from the EMR, to provide primary care providers with comprehensive insights and automated workflows at the point of care. Coupled with patient insights, K Health’s technology empowers providers to make individualized diagnoses and treatment decisions and deliver high-quality medicine at scale.

As a venture-backed startup trusted with nearly $400 million in funding, and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We continue to partner with a growing roster of major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology.

K Health is a modern healthcare company that is reinventing the patient, provider, and AI cooperative for a singular, digitally unified, high-quality care delivery mission. Our cross-functional approach integrates deep expertise in clinical care, operations, data science, product, consumer marketing, and engineering into one team that is transforming the experience of patients, providers, and the overall care delivery system. Join us in our mission to deliver smarter, simpler healthcare!

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Hackensack Meridian Health, Cedars Sinai, Mayo Clinic, Hartford HealthCare and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

The Senior Manager will play a pivotal role in driving the success and operational efficiency of our virtual clinic. This multifaceted position will act as a strategic partner to the Virtual Clinic Director, leading critical initiatives, ensuring seamless day-to-day operations, and spearheading strategic projects. The ideal candidate will be an analytical and proactive individual with a proven ability to translate data into actionable insights, collaborate effectively across departments, and thrive in a dynamic, fast-paced environment.

What you will do:

• Strategic Partnership & Execution: Serve as a key strategic partner to the Virtual Clinic Director/ General Manager, driving alignment and execution of critical initiatives across the enterprise.
• Operational Excellence: Lead the day-to-day operational management of the virtual clinic, ensuring efficient workflows, rigorous KPI monitoring, and seamless implementation of process improvements.
• Project Leadership: Spearhead strategic projects and initiatives, acting as a dedicated project manager to deliver results on time and within scope, collaborating with cross-functional stakeholders.
• Data-Driven Insights & Reporting: Analyze complex data sets to identify trends, derive actionable insights, and develop concise, impactful summaries and reports for internal and external audiences.
• Cross Functional Collaboration: Facilitate communication and collaboration between different departments in order to efficiently reach company goals.

What we're looking for:

• 2-6 years of experience in consulting (healthcare focus preferred), healthcare technology, or a similar fast-paced environment, demonstrating a proven ability to drive strategic initiatives and deliver impactful results.
• Demonstrated ability to independently manage and deliver complex, end-to-end projects, effectively prioritizing tasks and balancing urgent and important demands in a dynamic environment.
• Exceptional analytical skills with the ability to translate complex data into clear, actionable insights and recommendations.
• Understanding of the healthcare landscape, ideally within the telehealth or digital health sector.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
• A proactive, self-motivated individual with a strong sense of ownership and a proven track record of delivering results.
• Must be able to adapt to changing priorities and work in a fast paced environment
  
  
• Hybrid work schedule with weekly lunches and stocked fridges
• Monthly social committees for company events
• 18 vacation days, 5 sick days, and 2 personal days
• Stock options for every full-time employee
• Paid parental leave
• Competitive health, dental, and vision insurance options

Compensation:

$125,000 - $155,000 USD

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com.K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.

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