Senior Associate, Parking Revenue & AR Specialist

Dallas Fort Worth International Airport Board; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Dallas Fort Worth International Airport is seeking an Accounts Receivable/Customer Service Specialist for the Parking Finance team. The role involves handling high-volume parking accounts, researching inquiries, and performing refund actions as needed, while ensuring accurate documentation and compliance with PCI standards.

You will also process payments, manage NTTA Toll Tag access, and support daily unpaid fee mail with related deposits, contributing to the accuracy of finance records and

Qualifications

• High school diploma or equivalent.
• 3 years of administrative or customer relations experience.
• Any equivalent combination of education and/or experience may be substituted for the above.

Responsibilities

• Assist with high volume parking accounts receivable inquiries and resolutions.
• Investigate and resolve parking fee inquiries and process refunds or fee reductions.
• Perform quality checks on documentation used to resolve guest inquiries.
• Research parking operations and resolve issues in Parking Control System workstations.
• Process payments and manage NTTA Toll Tag access for future parking use.
• Support daily unpaid parking fee mail and prepare daily bank deposits.

Skills

Customer service

Accounts receivable

Data entry

Microsoft Office

PCI compliance

Education

High school diploma

Tools

Parking Control System

Job description

Dallas Fort Worth International Airport is seeking an Accounts Receivable/Customer Service Specialist for the Parking Finance team. The role involves handling high-volume parking accounts, researching inquiries, and performing refund actions as needed, while ensuring accurate documentation and compliance with PCI standards.

You will also process payments, manage NTTA Toll Tag access, and support daily unpaid fee mail with related deposits, contributing to the accuracy of finance records and