Senior Associate, Operational Resilience & Continuity

Capital One; Richmond (VA); On-site; USD 88,000 - 100,000; Full time

Job summary

Capital One is seeking a Senior Associate in Bank Risk Office to advance business continuity, disaster recovery, and operational resilience. You will map dependencies, perform BIAs, and translate technical risks into business impact insights.

You will collaborate with business, technology, and risk partners, producing audit-ready documentation and data-driven reports for senior leadership and risk committees.

Qualifications

• At least 2 years of experience in Business Continuity, Operational Resilience, Disaster Recovery, or Operational Risk Management.
• At least 2 years of experience conducting BIAs and dependency mapping (technology/application dependencies).
• At least 2 years of experience using data analytics tools to analyze risk metrics and build reporting dashboards.

Responsibilities

• Business Continuity Plan QA, BIA & Dependency Mapping.
• Deliver annual BCP QA requirements through QA assessments and updates.
• Support BIAs across Banking & Premium Products to identify critical functions, RTOs, and RPOs.
• Map operational dependencies with IT and Infrastructure teams.
• Ensure alignment between business recovery timeframes and DR capabilities; escalate gaps.

Skills

Business Continuity

Operational Resilience

Data analytics

Education

Bachelor's Degree

Tools

Excel

Tableau

SQL

Job description

Capital One is seeking a Senior Associate in Bank Risk Office to advance business continuity, disaster recovery, and operational resilience. You will map dependencies, perform BIAs, and translate technical risks into business impact insights.

You will collaborate with business, technology, and risk partners, producing audit-ready documentation and data-driven reports for senior leadership and risk committees.