Principal Risk & Continuity Associate

Capital One; Charlotte (NC); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Principal Risk Associate in Charlotte, NC to join its Business Continuity Management program. You will partner across risk, technology, and third-party landscapes to support planning, recovery solutions, and policy compliance, while protecting customers, shareholders, and associates.

The role emphasizes analytical rigor, strong communication, and the ability to balance competing priorities across the first, second, and third lines of defense.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 1 year of experience in Risk Management, Consulting, Quality Assurance, Project Management, or Process Management.

Responsibilities

• Support cross-functional risk management: Business Continuity, Operational Resilience, Crisis Management, and surge support to Third Party Management.
• Identify opportunities to strengthen efficiency and execution of the Commercial Business Continuity Program.
• Manage the Business Continuity control suite and lead LOB challenges in Annual Quality Reviews.
• Provide ongoing Business Continuity Plan administration support to Plan Owners and Managers to help facilitate approvals across portfolio.
• Contribute to crisis event reporting to assess potential Bank, Financial, and Third Party impacts, and complete post event After Action Report (AAR) requirements.
• Leverage project management and execution skills to support Commercial Business Continuity Projects, including tracking, reporting, and presenting to senior leadership.
• Monitor and report on key risk indicators (KRIs), including providing thematic analysis and timely escalation of threshold breaches to support proactive remediation.
• Coordinate development, maintenance, and change management of business continuity and crisis policies and procedures.
• Provide audit and exam management support

Skills

Analytical thinking

Communication skills

Organizational skills

Autonomy

Education

Bachelor’s Degree or Military experience

Tools

Excel

Tableau

Microsoft Office

Job description

Capital One is seeking a Principal Risk Associate in Charlotte, NC to join its Business Continuity Management program. You will partner across risk, technology, and third-party landscapes to support planning, recovery solutions, and policy compliance, while protecting customers, shareholders, and associates.

The role emphasizes analytical rigor, strong communication, and the ability to balance competing priorities across the first, second, and third lines of defense.