Senior Associate, Investor Services

HL002 Hamilton Lane Advisors, LLC; Scranton (Lackawanna County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Annual discretionary bonus

401(k) plan

Medical, Dental, Vision

Job summary

Hamilton Lane Advisors, LLC seeks a Senior Associate for the Investor Services Team to manage day‑to‑day fund operations, reconciliation, and reporting in a fast‑paced environment. You will oversee complex structures, analyze investment activity, and support investor data requests.

The role emphasizes collaboration with Investment, Research, Reporting, Legal, and Product teams, with opportunity to lead projects and mentor junior staff in a dynamic private markets setting.

Qualifications

• Requires college degree and 6–10 years of experience in Financial Services or private equity.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and prioritize workload.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities

• Oversee reporting and reconciliation for complex fund structures and key client relationships with accuracy and compliance.
• Analyze fund financial statements and investment activity to identify performance drivers.
• Support Evergreen fund operations and investor data requests.
• Lead cross‑functional collaboration with Investment, Research, Reporting, Legal, and Product teams.
• Mentor Analysts and Associates, providing feedback and development guidance.
• Drive internal controls, processes, and regulatory compliance improvements.

Skills

Financial services

Strong communication

Detail oriented

Project management

Multitasking

Education

Bachelor's degree

Tools

iLEVEL

SimCorp

Allvue Credit

Wall Street Office

Job description

Company Overview

Hamilton Lane is a leader in Private Markets Solutions, managing approximately $140.9billion in discretionary assets and overseeing an additional $845.3billion in non‑discretionary assets as of June30,2025.

Position Overview

The Investor Services Team’s Senior Associate manages day‑to‑day execution of all fund‑related operations activities across reconciliation, reporting, and investor support. The role requires effective communication in a fast‑paced, deadline‑driven environment.

Responsibilities

• Oversee the reporting and reconciliation process for complex or high‑profile fund structures and sensitive client relationships, ensuring accuracy, compliance, and insightful analysis in quarterly financial reports.
• Analyze fund financial statements and investment activity to identify performance drivers, leveraging advanced accounting knowledge and adept data extraction from financial or bank statements.
• Support operational management and reporting for Evergreen investment vehicles.
• Master and utilize HL Technologies for seamless report generation, reconciliations, and fulfillment of investor data requests.
• Manage and resolve complex investor inquiries through the HL investor portal, ensuring timely, accurate, and client‑focused responses for an exceptional investor experience.
• Collaborate cross‑functionally with teams across Investment, Research, Reporting, Business Development, Legal, and Product Management to achieve strategic objectives.
• Lead or manage projects and strategic initiatives, from planning through execution, including project scoping, resource allocation, and quality assurance, ensuring successful outcomes.
• Supervise, coach, and develop Analysts, Senior Analysts, and Associates, fostering knowledge sharing, skill development, high performance, and delivery of formal and ongoing feedback.
• Serve as the escalation point for complex or sensitive investor situations unresolved at lower levels, providing expert solutions and maintaining client confidence.
• Drive the documentation, implementation, and continuous improvement of internal controls, policies, and procedures to enhance operational efficiency and regulatory compliance.
• Coordinate multi‑departmental initiatives, championing process and system enhancements in collaboration with cross‑functional partners.
• Model leadership expectations and cultivate a culture of accountability, continuous improvement, and team development within Investor Services.

Qualifications – Must‑Haves

• College degree (B.A., B.S. or B.B.A.)
• 6‑10 years of working experience in Financial Services and/or private equity
• Highly motivated, organized, detail‑oriented, and able to exercise sound judgment and take initiative
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously and prioritize workload
• Day‑to‑day flexibility for ad hoc projects
• Proactive in identifying challenges and offering solutions
• Highly proficient in Microsoft applications (Word, Excel, PowerPoint)

Qualifications – Nice‑to-Haves

• Familiarity with iLEVEL, SimCorp, Allvue Credit, Wall Street Office, and/or cash reconciliation tool experience
• Private Markets Evergreen fund operations experience

Travel

If located in Scranton, travel to headquarters in Conshohocken at least quarterly. If located in headquarters in Conshohocken, travel to Scranton at least quarterly.

Benefits

• Competitive salary, annual discretionary bonus and a comprehensive benefits package
• Medical, Prescription, Dental, Paid Time Off, 401(k) plan, Life and Disability Insurances, Tuition Reimbursement, Employee Stock Purchase Program, Health Club Reimbursement and Flexible Spending Accounts
• Healthcare coverage, mental health resources, health & fitness reimbursement program, Wellness Rewards Program
• Tuition and certification reimbursement programs, continual education and development trainings
• Paid time off to volunteer, adoption reimbursement program, paid time off for new parents and newlyweds, travel support for nursing parents
• Retirement program contributions and employee stock purchasing plan

Equality, Diversity, & Human Resources

Hamilton Lane is an affirmative action‑equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law. If you need a reasonable accommodation to complete your application, please contact Human Resources at [e-mail].