Senior Associate, Innovation, Product Management

Hamilton Lane; Conshohocken (Montgomery County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Flexible working hours

Job summary

Hamilton Lane is seeking a Senior Associate for its Private Markets fintech product management team. The role encompasses collaboration on innovative solutions to enhance the client experience and streamline operational objectives.

The ideal candidate will possess strong analytical and problem-solving skills, have substantial experience in product management, and demonstrate effective communication abilities.

Comprehensive benefits include healthcare coverage, tuition reimbursement, and a supportive environment conducive to career development.

Qualifications

• 6+ years of experience in private markets product management, portfolio management or client relationship role.
• Self‑directed, proactive with a strong attention to detail.
• Comfortable with ambiguity as client and business needs change.

Responsibilities

• Support product managers by translating business goals and user feedback into thoughtful product design.
• Conduct user experience (UX) research by interviewing clients and internal stakeholders.
• Identify friction points and articulate core problem and scope.

Skills

Analytical mindset

Problem-solving skills

Excellent communication skills

User-centered design champion

Tools

Jira

Confluence

Figma

Pendo

Job description

Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you’ll work with ambitious, high‑performing teams built on integrity, candor and collaboration, backed by our market‑leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.

What We Do

As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non‑discretionary assets, as of December 31, 2025.

The Opportunity

Join Hamilton Lane as a Senior Associate on our Private Markets fintech product management team. We are focused on using innovation to change the private markets. You will have a passion for problem solving and will be focused on client and investment team business goals. As a product team member, you’ll be involved in all aspects of the innovation process, from identifying friction points to creating technology.

Your Responsibilities Will Be To

• Support product managers by translating business goals and user feedback into thoughtful product design.
• Conduct user experience (UX) research by interviewing clients and internal stakeholders, gather additional client feedback from Client and Sales teams, and conduct innovation sessions.
• Identify friction points, articulate core problem and scope.
• Investigate build, partner, buy methods to solve problem; develop and run POCs with available AI applications or software.
• Recommend solutions, articulate changes to business logic or processes, and bring stakeholders along the product development cycle.
• Document current and future state with diagrams, functional requirements, user stories.
• Dig into financial and business data and conduct data analytics to help get to the right number.
• Work closely with developers to ensure execution of work, triage user stories, and remove blockers for team.
• Test features, enhancements, and bug fixes before they land in users’ hands.
• Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact.
• Author product guides and contribute to marketing materials; influence the change management associated with a given project.
• Other duties and responsibilities as assigned.

Must-haves

• 6+ years of experience in a private markets product management, portfolio management, or client relationship role.
• Analytical, problem‑solver mindset, process‑oriented.
• Self‑directed, proactive.
• Excellent communication skills.
• Ability to work in a fast‑paced, team‑spirited environment with a strong attention to detail and little guidance.
• Be comfortable with ambiguity as client and business needs change, enjoy an iterative environment.
• Exhibits empathy and humility, willing to receive and adopt feedback.
• Champion of user or human‑centered design.

Nice‑to‑haves

• Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo.

Travel Requirements

• Not applicable.

Benefits

At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

Enhancing Your Physical and Emotional Health

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team. For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is an affirmative action‑equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law.

If you need a reasonable accommodation to complete your application, please contact Human Resources at [e-mail].