Senior Associate, Strategic Growth Initiatives & GTM

DoorDash; Chicago (IL); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Medical, dental, and vision benefits

Disability and life insurance

Mental health program

Job summary

DoorDash seeks a consultative sales professional to help launch SaaS products and drive merchant engagement. This role involves working across various products and collaborating with internal teams to understand merchant needs and deliver tailored solutions. Candidates should have experience in sales, strong presentation skills, and fluency with AI tools. A comprehensive benefits package and competitive salary range of $87,000—$128,000 are offered.

Qualifications

• Experience in consultative selling – critical skill for role.
• Strong presentation skills; able to engage with senior stakeholders.
• Fluency with AI tools as part of daily workflow.

Responsibilities

• Iterate sales playbook and product positioning.
• Run competitive positioning and build merchant cases.
• Sell directly to merchants and onboard them effectively.
• Shape product based on merchant feedback and data.
• Collaborate cross-functionally with Product, Engineering, and Sales.

Skills

Consultative selling

Presentation skills

AI tools fluency

Product curiosity

Understanding merchant needs

Tools

Claude Code

Cursor

Job description

About the Team

DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable e‑commerce fulfillment for their first‑party experiences.

About the Role

We’re bringing SaaS products to market for our merchant partners, helping them build deep, rich relationships with their customers and surfacing their brand in a way that lands with potential customers. Your work will help us launch these products in a way that resonates and drives adoption.

Example: a reputation management platform – a merchant’s central command center for understanding and acting on customer feedback.

Our products sit within the DoorDash Commerce Platform that serves enterprise restaurant brands, regional chains, and independent operators. You’ll work across multiple products at varying stages of maturity.

Responsibilities

• Iterate the sales playbook and product positioning. Figure out what messaging lands with different merchant segments – enterprise chains, mid‑market regionals, independents. Test it. Iterate. Scale it.
• Run competitive positioning. Map the landscape and build the case for why merchants should buy this over alternatives—or over doing nothing, which can sometimes be the more common competitor.
• Sell directly to merchants. This is a consultative sales motion. You’ll be on calls with merchant decision‑makers—marketers, operations leads, franchise business consultants—deeply understanding their workflows and goals to help them see how these tools solve their day‑to‑day problems and give them additional leverage.
• Onboard merchants. Design and run the onboarding experience. Figure out what drives high adoption and stickiness across different organizational structures.
• Shape the product. As the closest person to the merchant, you’ll feed quantitative data and qualitative feedback into the product roadmap. When operators tell you something, ask additional questions to understand whether the product, the pitch, or both need to change.
• Work cross‑functionally. Collaborate heavily with Product, Engineering, Analytics, and Sales. Get technical when needed and work closely with account owners to sell directly to merchants.

What Makes This Role Exciting

• You’ve brought a product to market before—or been close enough to the process that you know what it actually takes.
• You’re genuinely curious about the product and would ask for a demo before strategizing your go‑to‑market plan.
• You can sell; you can sit on calls with decision makers, understand their problems and objections, and influence them.
• You’re comfortable with ambiguity; you manage context‑switching between building prototypes, standing up new merchant‑facing processes, and troubleshooting issues.
• You use AI tools to streamline workflows and move faster.
• You have a strong personality and build rapport easily, holding your own without being combative.
• You’d rather talk to an end customer than stay in a room theorizing about what they want.

Preferred Qualifications

• Restaurant or food tech operators who have been close to the merchant experience.
• SaaS go‑to‑market roles, especially at early‑stage or growth‑stage companies.
• Startup operators who have worn multiple hats and built processes from scratch.
• Consultants who have built things, not just advised on them.

Required Qualifications

• Experience in consultative selling – whether that was your title or not.
• Real product curiosity; you dig into how things work, not just how to position them.
• Ability to build and test a pricing or GTM hypothesis, not just present one.
• Fluency with AI tools (e.g., Claude Code, Cursor) as part of your daily workflow.
• Strong presentation skills; you can write clearly and hold a room with senior stakeholders.
• Comfort spanning enterprise and SMB segments—different merchants, motivations, and sales motions.

Benefits

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

DoorDash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

Paid Time Off Details

• For salaried roles: flexible paid time off/vacation and 80 hours of paid sick time per year.
• For hourly roles: vacation accrues at about 1 hour for every 25.97 hours worked (≈ 6.7 hours/month if working 40 hrs/week, ≈ 3.4 hours/month if working 20 hrs/week); paid sick time accrues at 1 hour for every 30 hours worked (≈ 5.8 hours/month if 40 hrs/week, ≈ 2.9 hours/month if 20 hrs/week).

Compensation Range

National base pay range for this position in the United States, including Illinois and Colorado: $87,000—$128,000 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and iterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery and are looking for team members to help us grow beyond food delivery.

Statement of Non‑Discrimination

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior from gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce and strongly encourage applicants from all backgrounds to apply.

Accommodations

If you need any accommodations, please inform your recruiting contact upon initial connection.