Sr. Associate, GTM Strategy & Operations

DoorDash; New York (NY); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Paid time off

Medical, dental, and vision benefits

Flexible paid time off

Job summary

DoorDash is looking for a Senior Associate for their GTM Strategy & Operations team in New York. This role involves building analytical infrastructure to enhance sales processes and merchant growth, focusing on operational efficiency through AI-powered tools.

The ideal candidate will have at least 2 years of relevant experience along with strong analytical skills in SQL and Excel. Join a dynamic team at one of the fastest-growing segments within DoorDash where innovation meets opportunity.

Qualifications

• Minimum 2 years of experience in related fields.
• Strong analytical capabilities, especially in SQL and Excel.
• Experience building tools in unstructured environments.

Responsibilities

• Build analytical and operational infrastructure for GTM.
• Analyze conversion patterns and sales pipeline performance.
• Design and maintain AI-powered tools for efficiency.

Skills

Analytical skills

Proficiency in SQL

Advanced Excel skills

Experience with AI tools

Entrepreneurial mindset

Effective communication

Education

2+ years of experience in strategy, operations, consulting, analytics, or GTM/revenue operations

Tools

AI tools (like Claude, Cursor, GitHub)

Job description

About the Team

DoorDash is building a new category of B2B SaaS products that help restaurants manage and grow their businesses – one of the company's most strategic and high-visibility initiatives, backed directly by senior leadership. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas and improve working lives in one of the country's biggest industry sectors.

You will operate with the speed and autonomy of an early-stage startup, but with the resources, data, and scale of a public company. The team is small, the problems are complex, and your work will directly shape how we go to market, what we build, and how thousands of merchants grow their businesses.

About the Role

As a Senior Associate on the GTM Strategy & Operations team, you will build the analytical and operational infrastructure that powers our go-to-market motion. This role sits at the intersection of GTM strategy, sales enablement, revenue operations, and AI – giving you the opportunity to build tools, systems, and processes that make a sales team meaningfully more effective. You will see the full picture: from lead targeting to close to merchant growth.

This role is ideal for a strategic operator who can move fast and wear many hats – equal parts analyst, builder, operator, and GTM partner. You will work directly with frontline sales and product teams to help merchants thrive. If you thrive in ambiguous environments, know how to test and scale new ideas, and want to help local businesses win, we want to hear from you. We are especially excited about candidates who have worked in fast-moving or resource-constrained environments – those who see lack of structure as an opportunity to build.

You will report into the GTM Sr. Manager on our Strategy & Operations team in our DoorDash Commerce Platform organization.

You're excited about this opportunity because you will…

• Own the intelligence layer behind our GTM engine – analyzing conversion patterns, lead attributes, and pipeline performance to build the prioritization frameworks that help sales reps focus on the highest-value accounts and close more deals
• Partner with our sales team to identify opportunities that exponentially increase velocity
• Design, build, and maintain AI-powered tools that improve GTM efficiency
• Support the design and buildout of a scalable inbound funnel
• Create and maintain the systems, infrastructure, and processes that enable a high-performing sales organization

We're excited about you because…

• You have 2+ years of experience in strategy, operations, consulting, analytics, or GTM/revenue operations
• You have strong analytical skills with proficiency in SQL and advanced Excel skills
• You have experience working with AI tools such as Claude, Cursor, GitHub, etc. and know how to scale your impact through the use of AI-powered tools, skills, and processes
• You have an entrepreneurial mindset with a bias for action – comfortable building from zero to one in an unstructured environment
• You have a strong work ethic and are willing to put in the effort required to move fast and deliver results in a high-growth, fast-paced setting
• You communicate clearly across audiences and collaborate effectively with cross-functional partners

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000 – $128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.