Senior Associate in Marketing Operations

Garner Health; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Hybrid and remote work

Parental leave (12 weeks)

Job summary

Garner Health is seeking a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation. You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity.

This automation-first role uses AI tools to transform repetitive work into monitored, hands-free processes, increasing leverage as you scale.

Qualifications

• Hands-on HubSpot experience (workflows, forms, segmentation)
• Salesforce familiarity is a strong plus
• 1–3 years in marketing/ revenue operations or similar
• Fluency with AI tools applied to real workflows or strong motivation to build quickly
• Data comfort: reports and spreadsheets; SQL or Python exposure is a plus

Responsibilities

• Own campaign operations end-to-end, including enrollment, list processing, tracking setup
• Own the marketing ops request queue, triage, deliver within SLA
• Use AI tools and automation to create hands-free, monitored processes
• Deliver marketing reporting and analysis, maintain reporting library, run ad-hoc data pulls
• Own day-to-day lead routing operations and monitor flow health

Skills

HubSpot workflows

Salesforce familiarity

AI tools

SQL/Python exposure

Tools

HubSpot

Salesforce

Job description

• We are looking for a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation motion
• You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity
• This is an automation-first role: you will use AI tools to continuously convert manual work into monitored, hands-free processes, so the role gets more leveraged as you build
• This role reports to the Director of Marketing Operations
• Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved
• Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
• Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
• Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise
• Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve

Benefits

• Flexible PTO
• Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
• Hybrid and remote work
• Team meets twice each year to spark innovation and foster belonging
• Variety of social programs beyond work hours
• Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
• 401(k) plan with a 2% company match and immediate vesting
• Other financial benefits such as Flexible Spending Accounts and mortgage assistance

An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-freeHands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organizationFluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fastA self-starter mindset toward understanding, documenting, and navigating new systemsData comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus