Senior Associate, EVS Spectator Communications

LA28 (Web); Los Angeles (CA); On-site; USD 73,000 - 98,000; Full time

Benefits offered by this job

Olympics experience

Purpose-driven work

Inclusive team culture

Career growth opportunities

Job summary

LA28 in Los Angeles seeks a Senior Associate, EVS Spectator Communications to shape how millions of spectators experience the Games. You will craft clear, engaging messages guiding fans, volunteers, staff and operational partners, establishing spectator communications from the ground up.

You will work with cross-functional teams, translate plans into inclusive content, and develop training materials to prepare the workforce. This on-site role reports to EVS and aligns with LA28 standards.

Qualifications

• 4+ years experience in communications, public relations, event communications or a closely related professional field.
• Strong writing, editing and storytelling skills, with a proven ability to create clear, concise and engaging content for varied audiences.
• Excellent English communication and presentation skills, with strong written and oral delivery, even under tight deadlines.
• Ability to collaborate effectively across cross-functional teams and build credibility, respect and trust with internal and external stakeholders.
• Bachelor's degree or equivalent relevant professional experience in communications or a related field preferred.

Responsibilities

• Support the development and execution of spectator communications plans across every Event Visitor Services touchpoint.
• Create clear, concise and engaging content for spectators, volunteers, staff and operational stakeholders across written, video and presentation formats.
• Partner with EVS functional teams and cross-functional stakeholders to keep communications accurate, consistent and aligned with LA28 standards.
• Develop training content and materials that prepare workforce members to support spectators through operational readiness milestones.
• Manage communication deliverables, schedules and project tracking to support event readiness and enhance the overall guest experience.

Skills

Communications experience

Writing & storytelling

English communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

The Senior Associate, EVS Spectator Communications helps shape how millions of spectators experience the LA28 Olympic and Paralympic Games. In the years leading up to the Games, you will create clear, engaging communications that guide fans, volunteers, staff and operational stakeholders, establishing the spectator communications approach from the ground up. Partnering across Event Visitor Services and cross-functional teams, you will turn operational plans into accessible, inclusive messages that help every visitor feel informed, welcome and ready to enjoy the Games.

Key Responsibilities

• Support the development and execution of spectator communications plans across every Event Visitor Services touchpoint.

• Create clear, concise and engaging content for spectators, volunteers, staff and operational stakeholders across written, video and presentation formats.

• Partner with EVS functional teams and cross-functional stakeholders to keep communications accurate, consistent and aligned with LA28 standards.

• Develop training content and materials that prepare workforce members to support spectators through operational readiness milestones.

• Manage communication deliverables, schedules and project tracking to support event readiness and enhance the overall guest experience.

Required Competencies

• Proven experience (4+ years) working in communications, public relations, event communications or a closely related professional field.

• Strong writing, editing and storytelling skills, with a proven ability to create clear, concise and engaging content for varied audiences.

• Excellent English communication and presentation skills, with strong written and oral delivery, even under tight deadlines.

• Ability to collaborate effectively across cross-functional teams and build credibility, respect and trust with internal and external stakeholders.

• Bachelor's degree or equivalent relevant professional experience, with relevant qualifications in communications or a related field preferred.

Valued Experience

• Experience within an international sports or major events organization.

• Proficiency with Microsoft Office for content and project delivery.

• Strong attention to detail and high standards for quality.

• Skilled at managing multiple detailed tasks under tight timelines.

• Knowledge of local Los Angeles culture and communities.

What We Offer

• The chance to help deliver a once-in-a-generation Olympic and Paralympic Games in Los Angeles.

• Purpose-driven work that shapes the spectator experience for millions of fans worldwide.

• A collaborative, inclusive and diverse team guided by the values of the Movement.

• Room to grow your skills while creating something that has never existed before.

What This Role Means for the Games

Spectator communications shape how fans, volunteers and staff understand and enjoy the Games. In this role, your work helps every visitor arrive informed, feel welcome and move confidently through each venue, turning LA28's operational planning into moments that make the Olympic and Paralympic experience memorable for all.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.

• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.

• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.

• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Compensation

The annual base salary range for this position is $73,000 - $98,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing an inclusive and accessible recruitment process. If you require an accommodation at any stage, please let us know and we will work with you to meet your needs.

Equal Opportunity

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.