Senior Associate, Employee Voice & Survey Insights

JPMorganChase; Wilmington (DE); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More

Job summary

JPMorganChase is seeking a Senior Associate, Employee Voice to shape how we listen to employees and translate feedback into action. You will work with HR and partners to deliver high-quality surveys and listening programs, supporting EOS and lifecycle surveys to illuminate culture, management practices and employee experience.

As a Senior Associate, you will partner across the firm to design, implement and analyze surveys, align listening data with workforce data, and produce executive-ready

Qualifications

• Advanced degree in Industrial/Organizational Psychology, Organizational Behavior, Statistics or other Behavioral Science.
• 5 years of professional experience supporting survey research, employee listening, or related analytics work.
• Knowledge of research methods and prior experience creating and administering measurement tools, especially surveys.
• Demonstrated ability to manage and manipulate large data sets in Excel is required.
• Ability to identify and communicate critical insights through appealing data visualizations (PitchPro+).

Responsibilities

• Support the implementation of the firmwide Employee Opinion Survey (EOS) by managing a defined workstream.
• Support additional surveys within the listening strategy, including survey design, deployment, data management and insight generation.
• Consult and advise as a survey SME on questionnaire content, administration and analytics/reporting for surveys conducted across the firm.
• Partner with stakeholders to develop or enhance survey tools to meet evolving data and information needs.
• Analyze and interpret employee survey and related research data to identify actionable insights on firmwide culture and the employee experience; elevate key themes to leadership teams and other stakeholders.
• Produce executive-ready deliverables tailored to senior stakeholders.
• Collaborate with Workforce Data to maximize the value of employee data through effective integration with new platforms.
• Partner with cross-functional teams (e.g., Communications, Technology, Analytics Advisors) to coordinate survey execution and enable adoption of insights.
• Enable the HR Advisory community with guidance, materials and insights so they can effectively support clients in understanding and using employee data.

Skills

Survey research

Stakeholder management

Data visualization

Analytical thinking

Project management

Education

Master's degree in Industrial/Organizational Psychology

Tools

Excel

PitchPro+

R

Python

Job description

JPMorganChase is seeking a Senior Associate, Employee Voice to shape how we listen to employees and translate feedback into action. You will work with HR and partners to deliver high-quality surveys and listening programs, supporting EOS and lifecycle surveys to illuminate culture, management practices and employee experience.

As a Senior Associate, you will partner across the firm to design, implement and analyze surveys, align listening data with workforce data, and produce executive-ready