Senior Associate, Desktop Engineering

Geller & Company; United States; On-site; USD 200,000 - 245,000; Full time

Job summary

Geller & Company is seeking an experienced Desktop Engineer to design and deploy desktop images, configurations, and software packages across Windows and macOS environments. The role includes managing SCCM/Intune/JAMF for patching and compliance, and developing automation scripts to streamline provisioning and support.

Ideal candidates have 5+ years in desktop engineering, strong scripting skills, and a proven ability to collaborate with IT and business teams.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (SCCM, Intune, JAMF).
• Strong scripting skills (PowerShell, Bash).
• Excellent analytical and communication skills.

Responsibilities

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools for patching, updates, and compliance.
• Develop and maintain automation scripts for provisioning and support.
• Provide Tier 3 support for escalated desktop issues.
• Collaborate with help desk and infrastructure teams to ensure seamless support.
• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Document engineering processes, configurations, and troubleshooting guides.

Skills

Desktop management

Scripting

Troubleshooting

Communication

Collaboration

Project participation

Education

Bachelor’s degree in IT/CS

Tools

SCCM

Intune

JAMF

Job description

Key Responsibilities: Engineering & Implementation

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools (e.g., SCCM, Intune, JAMF) for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support.

Support & Troubleshooting

• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support.

Security & Compliance

• Ensure desktop environments comply with security policies and standards.
• Implement endpoint protection, encryption, and vulnerability remediation.
• Support audits and reporting related to desktop infrastructure.

Project & Collaboration

• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Work with cross-functional teams to support business and technology initiatives.
• Document engineering processes, configurations, and troubleshooting guides.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Strong scripting skills (e.g., PowerShell, Bash).
• Excellent analytical and communication skills.

Skills:

• Desktop image and configuration management
• Endpoint security and compliance
• Scripting and automation
• Troubleshooting and technical support
• Collaboration and documentation
• Project participation and execution

The base salary range for this position is:

$200,000 - $245,000

Base pay offered may vary depending on job-related knowledge, skills, and experience. The total compensation package includes medical, dental, vision, financial, and other benefits as well as the potential for an annual bonus consideration.