Senior Associate - Design Operations

American Express; New York (NY); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

American Express is seeking a Design Operations Analyst for the Amex Digital Labs team. You will help manage day-to-day workflows, tools, and processes that support our UX and Design Strategy teams.

You will work with Design Leadership, Project Managers, and partners to coordinate design resources, manage vendors, track activity, and improve how teams work together in a fast-paced environment.

Competenze

• 2-4 years of experience in design operations, project management, or creative agency coordination.
• Strong organizational skills with demonstrated ability to manage budgets, vendors, and cross-functional workflows.
• Proficiency with Microsoft Office tools, particularly Excel and PowerPoint.

Mansioni

• Coordinate design resources across projects.
• Manage vendor and agency relationships.
• Track project activity and milestones.
• Improve how the team collaborates and works together.

Conoscenze

Design operations

Project coordination

Vendor management

Cross-functional work

Budget management

Excel

PowerPoint

Airtable

Jira

Confluence

Strumenti

Airtable

Jira

Confluence

Excel

PowerPoint

Descrizione del lavoro

The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products and engaging Membership experiences for Card Members. We often collaborate with technology companies and strategic partners to bring products to the market.

As a Design Operations Analyst within Digital Labs, you will help manage the day-to-day workflows, tools, and processes that support our growing UX and Design Strategy team.

You will work closely with Design Leadership, Project Managers, cross-product Operations and Strategy, Global Supply Management, and our Product and Engineering partners to help coordinate design resources, manage vendor and agency relationships, track project activity, and improve how our team works together.

• 2-4 years of experience in design operations, project management, or creative agency coordination
• Strong organizational skills with demonstrated ability to manage budgets, vendors, and cross-functional workflows
• Proficiency with Microsoft Office tools, particularly Excel and PowerPoint.
• Familiarity with Airtable, Jira, Confluence, or similar project management and collaboration tools.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.