Senior Associate - Collections Strategy & Analytics

JPMorgan Chase & Co.; Wilmington (DE); Hybrid; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Collections Strategy and Analytics Senior Associate to drive data-driven decisions impacting collections and recovery performance. You will partner across Ops, Risk, Finance, Legal, Compliance and Tech to apply statistics, ML, and data governance for actionable insights.

Hybrid role in a fast-paced environment requiring strong programming, modeling, and communication skills to optimize ROI and manage expenses while advancing strategic initiatives.

Qualifications

• Bachelor’s degree in a quantitative field with 4+ years of applied analytical experience, or Master’s/MBA with 2+ years of analytical experience.
• Proven experience with programming languages (SQL, SAS, R, Python, Alteryx), relational databases (Oracle/Teradata), and visualization tools (Tableau).
• Intermediate to advanced knowledge in statistics, finance, analytics, predictive modeling and machine learning techniques.

Responsibilities

• Demonstrate robust data programming and analytical skills to collect, organize, analyze, and disseminate information with high accuracy.
• Monitor internal and external trends to support strategic direction with insights.
• Leverage AI technology and design thinking to improve operational efficiency and resilience.
• Coordinate across functions to support design, testing and implementation of strategies to optimize ROI and mitigate risks.
• Interpret and present data using narratives and visualizations to drive action.
• Become a subject matter expert and trusted partner to influence business direction.

Skills

Statistics

Analytics

Predictive modeling

Machine learning

SQL

SAS

R

Python

Alteryx

Tableau

Data governance

Strategy development

Communication

Education

Bachelor’s degree in Statistics, Economics, Econometrics, Operations Research, Mathematics, Finance or equivalent

Master’s/MBA degree

Tools

Oracle

Teradata

Job description

JPMorgan Chase & Co. seeks a Collections Strategy and Analytics Senior Associate to drive data-driven decisions impacting collections and recovery performance. You will partner across Ops, Risk, Finance, Legal, Compliance and Tech to apply statistics, ML, and data governance for actionable insights.

Hybrid role in a fast-paced environment requiring strong programming, modeling, and communication skills to optimize ROI and manage expenses while advancing strategic initiatives.