Senior Area Staffing Manager

Cardinal Staffing Services; Worcester (MA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health benefits after 90 days

401K with matching

Growth opportunities

Job summary

Surestaff is seeking a Senior Area Staffing Manager based in Worcester, MA. This role oversees onsite recruiters and multiple sites, with about 50% travel to PA, GA, IL, and other locations as needed.

The position is salaried, with a starting range of $90,000-$100,000, based on experience, and offers commission or bonus opportunities. The candidate will manage client relationships, ensure contract compliance, monitor KPIs, and provide reporting, onboarding, and site-specific training.

Qualifications

• 3-6 years of relevant experience in recruitment or staffing.
• 5+ years in a management role.
• Volume recruitment / multiple sites experience.
• Bilingual Spanish and English is a plus.

Responsibilities

• Personifies our company at the work site.
• Manages site staff through recruitment strategies and best practices.
• Oversees internal recruiting staff across sites.
• Ensures headcounts meet client requirements for all shifts.
• Ensures compliance with company and client standards.
• Supports performance evaluations and payroll/documentation.
• Maintains KPI tracking and quarterly/annual business reviews.
• Delivers client-specific reporting and site training.
• Communicates with stakeholders to improve turnover and relations.

Skills

Management experience

Recruitment leadership

Volume recruitment

Bilingual Spanish/English

Communication skills

Job description

Surestaff is hiring internally for a Senior Area Staffing Manager who will oversee several onsite recruiters & sites with the role primarily based in Worcester, MA. This position does involve about 50% travel with sites included in PA, GA, IL and others as needed. The Senior Area Staffing Manager has multiple responsibilities. Primarily, the OMR is responsible for overall account management & performance. This includes the supervision of the team assembled to service the client. The Senior Area Staffing Manager will act as an extension of the client’s Human Resource department as well as the liaison to the client’s end-users of contingent labor. The Senior Area Staffing Manager must have the ability to effectively communicate to candidates, employees, and client contacts. The role is responsible for prioritizing requisitions, ensuring contract compliance, and monitoring key performance indicators. Other responsibilities may include client-specific reporting, onboarding/orientation and site-specific training. This is a salaried role with a starting salary range of $90,000-$100,000, based on experience. Commission or bonus opportunities available!

Benefits of the Senior Area Staffing Manager

• COMPETITIVE PAY AND BENEFITS. Eligible for industry leading health, vision, dental benefits after 90 days.
• 401K (with matching) also available to qualifying employees.
• GROWTH POTENTIAL & CULTURE. Advancement opportunities are available for the right individual.

Key Responsibilities

• Personifies our company at the work site
• Manages site staff through proper recruitment strategies and use of best practices
• Manages internal recruiting staff
• Meets headcount needs for all shifts as required by client
• Manage staff to ensure proper compliance with company and client standards
• Assists with performance evaluations of employees on assignment
• Manages unemployment compliance, payroll deadlines and proper documentation
• Works with client and site staff to improve cycle time, employee relations and turnover
• Monitors employees for proper safety compliance and facilitates the initial treatment and reporting of workers’ compensation incidents at the site
• Updates daily, weekly, and monthly reports as required
• Manages retention, recruitment, and other value-added programs
• Monitors activities/results against Key Performance Indicators (KPIs)
• Develops and delivers quarterly and annual business reviews at the client site
• Facilitates meetings with key stakeholders (internal & external)
• Other duties as assigned

About You

• 3-6 years of relevant experience working in either a recruitment / hiring, high-touch service or similar position
• 5+ years in a management role, preferably managing multiple job sites
• Volume recruitment / hiring delivery experience preferred
• Flexibility to support client requirements as they may run multiple shifts
• A customer and client focus with the ability to establish long-lasting business relationships
• Capability to engage and communicate effectively to all stakeholders
• Ability to handle issues that are deemed sensitive and confidential
• Excellent time management skills
• Self-driven, vibrant and passionate
• Innovative mindset to promote continuous improvement
• Excellent communication skills
• Bilingual (Spanish and English) a plus!

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest. We understand that finding the right job is about more than just a paycheck – it's about finding an opportunity that fits your skills, goals, and lifestyle.

• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, and dental
• Electronic biweekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs.

Surestaff is an equal opportunity employer.

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.

Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast.