Senior AR Specialist: Complex Billing & Payments

Guardian-Alar; Southfield (MI); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Guardian-Alar is seeking an Accounts Receivable Specialist II in the United States to manage advanced AR activities, including complex billing research, cash application, and cross-location invoicing. You will provide guidance within the AR team, support rate changes, and assist with process improvements across billing and reporting.

The role emphasizes accuracy, strong analytical skills, and collaboration with Finance, Sales, Operations, and Customer Operations to resolve account issues and

Qualifications

• Strong knowledge of accounts receivable, billing, cash application, and account reconciliation processes.
• Ability to independently research and resolve complex customer account and payment discrepancies.
• Understanding of commercial billing requirements, including multi-location accounts, purchase orders, and specialized invoicing.
• Knowledge of unapplied cash management, payment corrections, and advance deposit tracking.

Responsabilités

• Independently research and resolve complex customer billing discrepancies, account adjustments, and transaction errors.
• Review and reconcile customer account activity, including invoices, payments, credits, and other billing transactions.
• Manage specialized billing requirements for commercial and multi-location customers, including purchase orders, consolidated billing, and customer-specific invoicing requirements.
• Process and validate complex account adjustments, corrections, debits, and credits within established authorization guidelines.
• Research discrepancies between customer account records, billing information, and supporting documentation.
• Complete specialized accounts receivable processing activities and resolve exceptions requiring advanced analysis.
• Research and resolve unapplied or unidentified customer payments, including short payments, overpayments, and misapplied transactions.
• Review customer remittance information, payment records, and open invoices to ensure accurate payment application.
• Investigate complex payment discrepancies involving commercial customers, multiple locations, and consolidated remittances.
• Identify customer payments received in advance of invoicing and coordinate with designated accounting personnel to ensure appropriate classification and tracking.
• Monitor assigned advance deposits and coordinate application to customer invoices as work is completed and billed.
• Audit cash application transactions, identify posting errors, and process authorized corrections in accordance with established financial controls.
• Monitor assigned unapplied cash items and aging, ensuring timely research, follow-up, and escalation.
• Identify recurring cash application errors and recommend improvements to processes and system functionality.
• Prepare, review, and process customer rate increase data in accordance with approved pricing changes and established procedures.
• Compile rate increase information and supporting documentation for management review.
• Generate and validate recurring accounts receivable, billing, sales, commission, and financial reports as assigned.
• Perform account audits and research variances to ensure accuracy of financial and customer account information.
• Coordinate specialized customer invoice files, billing communications, and related activities with internal teams and external vendors.
• Maintain accurate records and documentation supporting billing, reporting, and reconciliation activities.

Connaissances

Accounts Receivable

Billing

Cash Application

Account Reconciliation

Excel Proficiency

ERP/CRM Systems

Communication & Collaboration

Training & Knowledge Sharing

Formation

Associate degree in Accounting/Finance/Business Administration

Outils

ERP

CRM

Description du poste

Guardian-Alar is seeking an Accounts Receivable Specialist II in the United States to manage advanced AR activities, including complex billing research, cash application, and cross-location invoicing. You will provide guidance within the AR team, support rate changes, and assist with process improvements across billing and reporting.

The role emphasizes accuracy, strong analytical skills, and collaboration with Finance, Sales, Operations, and Customer Operations to resolve account issues and