Senior AR & Collections Specialist | Cash Flow Optimizer

DiversiTech Corporation; Duluth (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

DiversiTech Corporation in Duluth, GA is seeking a Senior Accounts Receivable Specialist – Collections to ensure accuracy of customer accounts, reconcile balances, research discrepancies, and manage deductions with a high level of precision.

The role drives monthly AR health metrics, supports a growing shared service model, and partners with the AR Manager on process improvements to scale the function and optimize cash flow.

Qualifications

• 4–6 years of accounts receivable, credit and collections with a background in B2B collections and cash applications.
• Experience with JD Edwards, Sage 100, FAS and Crystal Reports.
• Ability to use professional judgement and reasoning when making business decisions.
• Strong mathematical, analytical, and critical thinking skills to identify and solve issues.
• Excellent organizational skills with the ability to handle multiple priorities.
• Experience working in a fast paced and high-volume work environment.
• Proactive self-starter with a strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to interact with all employee levels as well as vendors and customers.

Responsibilities

• Accesses vendor websites for payment and deduction information.
• Investigates customer deductions and payments not yet unapplied.
• Process credit memos against customer balances.
• Generates customer statements, invoices, and credit memos ensuring accuracy.
• Proactively initiates collection activities to address account delinquencies.
• Manages aging accounts to maintain acceptable levels and minimize bad debt.
• Assumes responsibility for identifying and resolving deductions.
• Identifies root cause for late payments and recommends process improvements to prevent future occurrences.
• Addresses and resolves invalid discounts.
• Prepares escalation reports for management outlining timelines and action plans.
• Reviews and updates credit hold list based on collection activity.
• Evaluates credit histories of new and existing customers, offering recommendations for credit limit approvals or adjustments.
• Assists manager and team with special projects as requested.
• Performs other duties as assigned.

Skills

Accounts Receivable

Credit & Collections

Analytical Thinking

Communication

Multitasking

Detail Oriented

Education

High School Diploma/GED

Tools

JD Edwards

Sage 100

FAS Software

Crystal Reports

Job description

DiversiTech Corporation in Duluth, GA is seeking a Senior Accounts Receivable Specialist – Collections to ensure accuracy of customer accounts, reconcile balances, research discrepancies, and manage deductions with a high level of precision.

The role drives monthly AR health metrics, supports a growing shared service model, and partners with the AR Manager on process improvements to scale the function and optimize cash flow.