Senior AR & Collections Expert — Cash Flow & DSO Focus

ESHYFT; New Jersey; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Paid Holidays

Paid Time Off

Health Insurance

Vision Insurance

Life Insurance

Pet Insurance

Voluntary Benefits- Accident, Hospital

HRA and FSA Accounts

401k with 10% Employer Match

Job summary

ESHYFT is seeking a Senior Accounts Receivable & Collections Specialist to own collections, cash application, customer account reconciliation, and AR operations to improve cash flow.

You will manage portfolios, reduce delinquency, and partner with internal teams to resolve billing disputes while driving revenue-cycle improvements and automation.

This position offers a fast-paced environment with growth opportunities in an expanding healthcare technology company.

Qualifications

• 5+ years in commercial collections, cash application, and credit/AR.
• Proven ability to improve aging, disputes, and cash flow.
• Strong Excel skills for aging analyses and DSO reporting.
• Excellent communication and problem-solving in fast-paced environments.

Responsibilities

• Own day-to-day collections, cash application, payment investigations, dispute resolution, and customer account reconciliation activities.
• Manage assigned customer portfolios and accounts receivable aging to improve cash flow, reduce delinquency, and support working capital objectives.
• Ensure customer cash receipts are accurately applied, researched, reconciled, and resolved on a timely basis.
• Conduct proactive collection outreach, secure payment commitments, and drive timely resolution of outstanding balances.
• Investigate and resolve payment delays, short-payments, deductions, unapplied cash, misapplied payments, refunds, chargebacks, and account discrepancies.
• Partner with customers and internal stakeholders to resolve billing disputes, payment issues, and collection obstacles.
• Identify collection risks, aging trends, dispute patterns, and process breakdowns, and proactively elevate issues impacting cash flow, customer relationships, or operational performance.
• Maintain detailed collection activity, payment commitments, dispute tracking, and supporting account documentation.
• Prepare and maintain aging reports, collection summaries, DSO reporting, account analyses, and other management reporting.
• Support month-end close through accounts receivable analyses, reconciliations, customer balance validation, reserve support, and related reporting.
• Support borrowing-base reporting, lender requests, audit requirements, and financial reporting needs through accurate accounts receivable records and supporting analyses.
• Partner with Accounting and Finance leadership on working capital improvement initiatives, collection strategies, and cash flow optimization efforts.
• Participate in and contribute to collections automation, cash application improvements, workflow enhancements, and revenue cycle optimization initiatives.
• Assist with implementation, testing, and optimization of ERP, payment processing, merchant services, Stripe, and customer account platforms.
• Develop and maintain SOPs, workflow documentation, process maps, and scalable operating procedures.
• Support key revenue cycle initiatives and cross-functional efforts as needed to ensure effective execution and continuity of operations

Skills

AR experience

Advanced Excel

Communication

Negotiation

Independent work

Cash application

Tools

Sage

Stripe

ERP systems

Payment gateways

Job description

ESHYFT is seeking a Senior Accounts Receivable & Collections Specialist to own collections, cash application, customer account reconciliation, and AR operations to improve cash flow.

You will manage portfolios, reduce delinquency, and partner with internal teams to resolve billing disputes while driving revenue-cycle improvements and automation.

This position offers a fast-paced environment with growth opportunities in an expanding healthcare technology company.