Senior AR Collections & Cash Flow Specialist

CFS; Geneva (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

CFS is seeking an Accounts Receivable Collections Specialist to manage B2B collections, reconcile accounts, and analyze aging to improve cash flow. This role supports revenue initiatives and collaborates with cross-functional teams.

You will contact customers on past-due balances, investigate disputes, and maintain ERP records. Strong Excel and NetSuite experience are preferred, along with an associate degree in accounting and a customer-focused approach.

Qualifications

• 10+ years of accounts receivable and collections experience.
• Strong B2B collections background.
• Experience reconciling customer accounts and resolving payment discrepancies.
• Advanced Excel skills: Pivot Tables and XLOOKUP/VLOOKUP.
• Experience with ERP systems; NetSuite a plus.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks and work independently.
• Service, manufacturing, distribution, or related industry experience.
• Associate's degree in Accounting or related field.
• Positive, adaptable and customer-focused approach.

Responsibilities

• Manage B2B collections activities and customer account follow-up.
• Communicate with customers regarding past-due balances via phone and email.
• Research, reconcile, and resolve account discrepancies and payment issues.
• Review aging reports and prioritize collection efforts to improve cash flow.
• Investigate and resolve misapplied payments and customer disputes.
• Partner with internal departments to resolve billing and account concerns.
• Maintain accurate account documentation within the ERP system.
• Prepare reporting and analysis to support management and customer account reviews.
• Assist with audits of receivable balances and account accuracy.

Skills

AR collections

Excel

Communication

Time management

Education

Associate's degree in Accounting

Tools

NetSuite

ERP systems

Job description

CFS is seeking an Accounts Receivable Collections Specialist to manage B2B collections, reconcile accounts, and analyze aging to improve cash flow. This role supports revenue initiatives and collaborates with cross-functional teams.

You will contact customers on past-due balances, investigate disputes, and maintain ERP records. Strong Excel and NetSuite experience are preferred, along with an associate degree in accounting and a customer-focused approach.