Senior Applications Support & Automation Lead

pro/source <IT>; Orlando (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading tech firm in Orlando is seeking a Sr. Applications Support Administrator to provide tier 2/3 support for mission-critical applications and optimize workflows. The ideal candidate has over 5 years of SaaS administration experience, expertise in Okta and JAMF, and strong troubleshooting skills. This role offers the chance to work with leadership on impactful initiatives within a dynamic environment.

Qualifications

• 5+ years SaaS administration experience in high-performance settings.
• Strong expertise in key SaaS platforms.
• Excellent troubleshooting and communication skills.

Responsibilities

• Provide tier 2/3 support for mission-critical applications.
• Manage identity governance and optimize workflows.
• Build dashboards, audits, and reports to drive data decisions.

Skills

SaaS administration

Okta

JAMF

Google Workspace Enterprise

Zoom Enterprise

Proactive troubleshooting

Communication

Job description

A leading tech firm in Orlando is seeking a Sr. Applications Support Administrator to provide tier 2/3 support for mission-critical applications and optimize workflows. The ideal candidate has over 5 years of SaaS administration experience, expertise in Okta and JAMF, and strong troubleshooting skills. This role offers the chance to work with leadership on impactful initiatives within a dynamic environment.